
Interacción y Perspectiva. Revista de Trabajo Social Vol. 14 N
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2 / julio-septiembre, 2024
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information, social, environmental and reputational assets. An environmental, health
and safety policy should be implemented and communicated to all personnel through a
staff handbook and subsequent memos.
In the area of transparency, the organization should interact with stakeholders in
a clear, honest and respectful manner. The organization should strive for timely and
meaningful dialogue with all stakeholders, including shareholders, founders, customers
and employees, indigenous peoples, governments, regulators, and landowners.
In the area of employee relations, the organization shall ensure fair and dignified
treatment of employees, respect for their goals and aspirations, and promotion of
diversity in the workplace. At the same time, the organization shall promote fair labor
practices, respecting the applicable laws. The organization should ensure equal
opportunities (in accordance with the policy) in all aspects of employment and prevent
unlawful and unacceptable behavior in the workplace, including discrimination,
intimidation or harassment.
In the area of human rights, the organization should recognize that governments
have the primary responsibility to promote and protect human rights. Therefore,
organizations need to work with governments and institutions to support and respect
human rights within their sphere of influence. Human rights violations will not be
tolerated within the organization and the organization should not engage in or be
complicit in any activity that advocates or encourages human rights violations. In
addition, the organization should strive to build trust, ensure mutual benefit and
demonstrate respect for the culture, customs and values of individuals and groups.
In the area of community investment, organizations' social policies should include
community investment in decision-making and business practices, and insist on building
local capacity to develop mutually beneficial relationships with communities.(
Lopushniak et al., 2023)
One of the biggest challenges organizations face when it comes to social policy is
the lack of a clear framework for implementing and measuring initiatives. Unlike other
activities such as finance or marketing, there is no set framework for social policy that
businesses can follow. This means that companies often have to develop their own
strategies and indicators for social policy and social responsibility, which can be time-
consuming. In addition, it can be difficult to measure the effectiveness of social policy
initiatives, as the impact of such initiatives is often long-term and difficult to quantify.
Another problem with social policy in organizations is the lack of transparency
and accountability. For social policy to be effective, organizations need to be open and
honest about their efforts. This means disclosing information about their environmental
and social impacts and the steps they are taking to address any negative effects.
However, there are still companies that do not adhere to the principle of transparency
in own social responsibility. And this can become an obstacle to the formation of trust in
society regarding their practices in the field of social responsibility. To overcome this
problem, companies can implement robust social policy reporting systems that provide
detailed information about their activities and impacts. They can also communicate with