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Vol. 5 No. 2
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Vol. 14 No. 2
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Interacción y Perspectiva Dep. Legal pp 201002Z43506
Revista de Trabajo Social ISSN 2244-808X
Vol. 14 N
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Julio-septiembre
ARTÍCULO DE INVESTIGACIÓN
La influencia de las tecnologías de la información y la comunicación en el
desarrollo de las estructuras sociales y políticas de la sociedad red
DOI: https://doi.org/10.5281/zenodo.10909782
Iryna Verkhovod*, Vira Haponenko**, Oleg Kravtsov ***, Тetiana Kravtsova**** y
Svitlana Bulbeniuk*****
Resumen
El objetivo del estudio es analizar la transformación de las estructuras sociopolíticas de
la sociedad red, teniendo en cuenta la influencia de los procesos de globalización y el
desarrollo de las tecnologías de la información y la comunicación. Dado que vivimos en
una sociedad interconectada donde las tecnologías de la información y la comunicación
desempeñan un papel clave, es importante examinar cómo estos factores configuran el
panorama sociopolítico. Para lograr este objetivo, es necesario estudiar la relación entre
las estructuras sociales y políticas, los procesos de globalización y el desarrollo de las
tecnologías de la información y la comunicación. Se utilizaron los siguientes métodos:
abstracción, deducción, sistematización y generalización. Se ha determinado que el
surgimiento de una sociedad en red provoca una reestructuración de las instituciones
sociopolíticas, lo que conduce al surgimiento de nuevas estructuras y determina las
características específicas del funcionamiento de las redes sociopolíticas en el contexto
de la globalización. Se analiza la influencia de las instituciones sociales en la
digitalización. En 2022 se llevó a cabo en Ucrania un estudio sobre la representación de
los intereses sociales a nivel de red. Se investiga la transformación de la influencia de
las redes de información y comunicación en el desarrollo de las estructuras sociopolíticas
de la sociedad red y la formación de enfoques para la interacción del aparato político con
los ciudadanos.
Palabras clave: grupos sociales, sociedad red, estructuras sociopolíticas, información,
comunicación, organización
Abstract
The influence of information and communication technologies on the
development of social and political structures of the network society
The purpose of the study is to analyze the transformation of the socio-political structures
of the network society, taking into account the influence of globalization processes and
the development of information and communication technologies. Since we live in a
networked society where information and communication technologies play a key role,
it is important to examine how these factors shape the socio-political landscape. To
achieve this goal, it is necessary to study the relationship between social and political
structures, globalization processes and the development of information and
communication technologies. We used the following methods: abstraction, deduction,
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387
systematization and generalization. It has been determined that the emergence of a
network society causes a restructuring of socio-political institutions, which leads to the
emergence of new structures and determines the specifics of the functioning of socio-
political networks in the context of globalization. The influence of social institutions on
digitalization is analyzed. The study of the representation of social interests at the
network level was conducted in Ukraine in 2022. The transformation of the influence of
information and communication networks on the development of socio-political
structures of the network society and the formation of approaches to the interaction of
the political apparatus with citizens is investigated.
Keywords: social groups, network society, socio-political structures, information,
communication, organization.
Recibido: 26/12/2023 Aceptado: 12/02/2024
* Kyiv National Economic University named after Vadym Hetman, Ukraine Borys Grinchehko Kyiv Unversity,
Kyiv, Ukraine. Сandidate of Economic Sciences, Associate Professor ORCID ID: https://orcid.org/0000-0002-
9176-2574 E-mail: verkhovod.iryna@kneu.edu.ua
** Kyiv National Economic University named after Vadym Hetman, Ukraine. Doctor of Political Sciences,
Associate Professor ORCID ID: https://orcid.org/0000-0002-1004-3165 e-mail: haponenko.vira@kneu.edu.ua
*** Dnipro University of Technology, Dnipro, Ukraine. PhD in Chemical Sciences, Аssociate
Professor. ORCID ID: https://orcid.org/0000-0002-8027-1796 E-mail:
olkravtsov2020@gmail.com
**** Dnipro University of Technology, Dnipro, Ukraine. PhD in Technical Science, Аssociate
Professor ORCID ID: https://orcid.org/0000-0002-5138-3799 E-mail:
t.kravtsova2019@gmail.com
***** Kyiv National Economic University named after Vadym Hetman, Ukraine. Candidate of
Political Sciences, Associate Professor ORCID ID: https://orcid.org/0000-0001-9760-7850 . E-
mail: bulbeniuk.svitlana@kneu.edu.ua
1. Introduction
The concept of a networked society based on the network methodology has
various implementation options that can lead to both proper functioning and collapse of
socio-economic systems. In this regard, the issue of joining global development
networks and adopting the established rules of interaction is becoming relevant for most
countries.
It is worth noting that the network organization of society has existed for a long
time, but the growth of the internal interconnectedness of the world system, which has
become an effective catalyst for the transformational development of the modern world,
has provided more opportunities for the formation of network relations. This approach
adequately responds to internal and external challenges, which in turn leads to
optimization of the processes of establishing links between participants in global
structures.
An important challenge of today is to study the impact of communication relations
and information flows on the transformation of political structures, taking into account
the dynamic development of the modern environment. However, the problem of defining
the essence and specifics of the functioning of the network society for the methodology
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of modern science is not new. Some aspects of this problem are not sufficiently covered
in modern research approaches. For example, the genesis of political structures as a
component of the network society in the context of the development of information and
communication technologies is not sufficiently disclosed. Therefore, the problem of
analyzing the impact of information and communication technologies on the structures
of the network society is of great practical importance.
Objectives is the process of transformation of the political structures of the
network society, taking into account the impact of globalization processes and the
development of information and communication technologies.
2. Literature review
In the context of globalization, the networked society represents a new form of
world organization that can self-organize, restructure, and self-regulate. It is a system
that is constantly expanding, as it penetrates all societies with different intensities and
ways. Thus, the network society is understood as a structured objective reality.
Within the framework of the study of the network society, the analysis of political
processes has become an integral component, although not all researchers working in
this area use structural analysis tools to study such phenomena as relations between
states and social groups within states or global dependencies in political structures at
the level of the world system. Particular attention should be paid to M. Castells, who
studied the peculiarities of the formation of a network society in the context of
globalization. Also worth noting are the works of D. Nook, M. Mizruchi, A. Mager and
other researchers. M. Mizruchi emphasizes that one of the promising areas in network
analysis is the study of the power structure and the study of relations between
corporations and the state. This creates a natural connection between political economy
and network analysis, which echoes the ideas of M. Castells and other network analysts.
3. Results and discussion
The formation of a network society is a necessary response to the challenges of
globalization, characterized by the growing influence of information technologies and
cultural movements, which, in turn, is a key factor in the formation of the structure of
interchangeable global networks that are gradually changing the established social
reality. M. Castells noted that the network society is "the social structure of our century,
the age of information, just as industrial society was the social structure of the industrial
age. It is a global social structure, and therefore it applies to all societies. Despite
institutional and cultural diversity, the global network society is characterized by a
fundamental common core. Not every society or every segment of every society is
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included in this core. However, the logic of networks means that they include and exclude
at the same time" (Castells, 2023).
It is important to analyze and characterize the processes of formation of the
network society as a component of the socio-economic system in the context of
globalization. According to M. Castells (Castells, 2000), since the early 70s, three
important and independent processes have been taking place in parallel: the information
technology revolution, the development of cultural and social movements of the 60s and
70s, and the crisis that led to the restructuring of two socio-economic systems -
capitalism and ethnism. These processes resulted in the emergence of a network society.
Nowadays, ethatism and capitalism cannot adapt to the requirements of globalization,
which leads to economic conflicts and loss of political control in various spheres of
society.
M. Castells postulated that the formation of a network society is inherent in
countries with capitalist economies (Castells, 2000). However, this economy is
characterized by a new paradigm - knowledge and information are the driving force of
competitiveness in the global space (Fuchs, 2009, Smart, 2000).
To meet the demands of the modern world, both people and countries must adopt
a network approach to interaction. A network, in turn, is an organizational structure that
describes the interaction between objects that are united by various forms of connections
based on human interaction. This interaction is based on the realization of common
interests, regardless of geopolitical factors. This leads to relevant socio-political, cultural
and historical changes in the modern world.
Various research approaches to the emergence of the network society trace a
technological paradigm that determines that its emergence is associated with the
development of microelectronics, genetic engineering, and information and
communication technologies, as well as with industrial and post-industrial types of social
development. However, this is not the only factor. A conceptual difference in the
formation of the network society is the emergence of information technology networks
that have emerged as a result of industrial and technological development.
Modern information technologies are a key factor in the formation of interaction
structures that form global networks. These networks, including media, mobile
communications, and the Internet, have become horizontal and vertical forms of global
communication in the early twenty-first century. Networked forms of social organization
provide flexibility in the activities of people, structures, and countries. However, these
forms require constant adaptation to new conditions of social development and needs.
Each country determines its own criteria for the formation of relevant networks in a
world where there are no rules for organizing global life.
The development of information and communication technologies involves the
creation of information structures that help develop educational, scientific and cultural
infrastructure through appropriate forms of interaction between global actors. This
requires standardization of service quality and modernization of the telecommunications
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infrastructure, which helps to reduce the gap in information and economic development
between countries.
Today, networked forms of information interaction are transforming social reality,
which leads to changes in the functioning of the main spheres of life and forms of
relations between people. The information basis of social development, according to M.
Castells, is based on the ideology of informationism, which determines the ways and
directions of social evolution.
Internet technologies play an important role in the formation of information
structures. These technologies allow establishing many direct contacts, such as
international, personal, business, and cultural networks, removing space and time
constraints. Thanks to Internet technologies, new information structures are being
formed, which are the basis for network interaction, providing quick solutions to social
problems.
In the context of the network society, as O. Zernetska notes, communication is
becoming a new importance for society and the individual, which leads to a civilizational
revolution at this stage of human development (Zernetska, 2019).
In a world where all spheres of life depend on the information space and global
networks, the feasibility of joining them and fully establishing network connections are
becoming extremely important issues for countries around the world. Information and
communication technologies need to be modernized in order to become part of the global
information network. The formation of clearly defined information centers-networks that
set standards for information technologies and develop strategies for their development
is a fundamental feature of the impact of modern globalization processes. These
information centers-networks ensure the transfer of information and technologies to the
backward periphery, forming appropriate information structures. The network society,
which emerges as a result of the establishment of information and communication
interaction, creates infrastructures that are entirely dependent on the factor of
information and technological development of a particular network.
Networks unite various information structures that are forms of social
organization. The development of information technologies allows to strengthen the
essence and functionality of these structures. The current role of information structures
in the respective networks determines their strategic and tactical importance, as they
effectively form network relations.
To fully understand the relationship between the digitalization process and
governance, it is necessary to conduct a systematic and historical analysis of the
concepts, narratives, and belief systems that influence this context. Critical conceptual
analysis, typically associated with political theory, history, or sociology, plays an
important role in such a study. Its inclusion in digitalization studies promises significant
progress in two ways.
“On the one hand, analyzing concepts, narratives, and belief systems will provide
an overview of the competing representations of the networked society(August, 2022:
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314) that we face in policy terms. By historicizing these representations, we will be able
to remove the naturalness of the rationalities underlying the proposed governance
models. On the other hand, a critical analysis of metaphors and narratives in discussions
about digitalization will also contribute to the methodological accuracy of the study of
the digitalization of the political structures of the network society.
The study of the impact of communication methods on political and social
development, especially in the context of the rapid development of information and
communication technologies, is of great importance. In the twentieth century, television
has already proved its effectiveness as a channel for broadcasting mass socio-political
influence (McLuhan, 1967). The modern world is characterized by the expansion of
electronic technologies as a means of supporting social communications. Network
structures emerging in connection with the globalization of society create a new social
morphology. Network relations are penetrating the political system to the extent that
they are seen as a key tool for identifying citizens, organizing and coordinating political
participation of different segments of the population.
This necessitates further research into the impact of network relations on political
processes and the development of society. Sociologists, political scientists, and other
researchers are actively studying these processes to understand what changes new
communication technologies and network structures bring and how they affect politics
and human behavior in the modern world.
The emergence of a network society causes the restructuring of political
institutions, which leads to the emergence of new political structures and determines the
specifics of the functioning of political networks in the context of globalization. Political
structures that are united in political networks form relations between political actors
that ensure political decision-making. At the same time, D. Clarke once postulated the
principles of renouncing political jurisdiction over the Internet, appealing to the fact that
the Internet is a decentralized and deterritorialized set of peer-to-peer networks.
Consequently, the Internet is inherent in self-regulation and should be free from
centralized governance, which includes representative democratic institutions (Pohle J.,
& Thorsten T., 2019).
А. Toffler (Toffler, 1980) emphasizes the importance of media interactivity, which
is increasing due to the introduction of new network technologies. He predicts that
information and knowledge will become the main resources of power by the end of the
21st century. This suggests that changes in communication methods have a major
impact on the distribution of power in society.
Changes in communication methods not only transmit information, but also affect
people's values and consciousness. The individual and political consciousness of citizens
is changing under the influence of new communication methods, which can lead to a
revision of social values.
In Deutsch's theory (Deutsch, 1963), the political system is viewed as a complex
network of information flows and communication relations, where feedback plays an
important role. The effectiveness of a political system depends on the quality and
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quantity of incoming information, as well as the way it is processed, transmitted and
stored.
These guidelines emphasize the interrelationship between communication
networks, the distribution of power, and the functioning of the political system. The
development of new communication methods affects these processes and can have
significant consequences for society as a whole.
Information exchange forms the basic prerequisites for the sustainable formation
of the political system, which is characterized by three main types of communication:
personal, informal communication; communication through organizations; and
communication through the media. The overall goal of political communication is
interaction between political actors through the exchange of information in the process
of struggle for power, exercise of power or retention of power. This goal is realized
through the targeted transmission and selective perception of information.
Today, the global infrastructure of electronic means of collecting, storing,
processing and transmitting information is striking in its scope of influence is striking in
the scale of its impact on the system of social and political relations. The first wave of
information (from the late nineteenth century to the 1950s) had no direct impact on the
political life of society. The second wave actually created a new social reality that required
completely new types of organization, behavior, motivation, and ethics.
Receiving information is perceived by the mass consciousness as the only reliable
way to development, as a mechanism of social regulation.
The information and communication network of a political system, according to
Deutsch, includes: services for receiving information, evaluating and selecting
information, making decisions, implementing decisions, and feedback (Deutsch, 1963).
At the first stage, external and internal information is collected through information
services and public opinion centers; this information does not have a strict correlation
with further public policy goals. At this stage, the incoming data is selected,
systematized, initially analyzed and coded. After evaluation and processing, the selected
information is further transformed in accordance with the dominant values, norms,
stereotypes, and preferences of the ruling elite.
The state as a subject of public administration mobilizes the political system
through information flows of regulation and communication interactions between the
system and the social environment, as well as between individual blocks within the
system. Government decisions are made after receiving a general assessment of the
current political situation's compliance with the main goals and objectives of the political
situation for compliance with the main goals and objectives of state policy. Feedback in
the information and communication network plays a stabilizing role. The "executors" not
only implement the decisions made, but also inform about the results of the
implementation of decisions and the state of the system as a whole. Thus, new
information through the feedback mechanism reaches the "input" and brings the entire
system to a new round of functioning.
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The communication network of the political system transmits three main types of
messages: technological data related to establishing and maintaining contacts between
the elements of the political system; informative data that convey the main semantic
content of the transmitted message; and motivational appeals that cause a desire or
understanding of the need for certain actions in accordance with the content of the
received information (Deutsch, 1969, p. 13).
Deutsch's information and communication model allows us to assess the
effectiveness of political systems. However, within this approach, the problem of the
effectiveness of interaction between the This approach, the problem of the effectiveness
of interaction between the communicator and the recipient is reduced to only studying
various channels, ways and methods of information transmission, leaving out the
processes of perception and mutual behavior of individuals.
The information network implies not only the depersonalization of subjects, but
also the ability of citizens to choose the information they need. The energy of a massive,
active, and politically functioning public sphere should not be ignored both in the
information and communication space of virtual reality and in real historical space and
time.
The public should not be seen as a passive object of political influence. It is
selective about all types of external influence, accepting and assimilating some and
rejecting others. Objectively good information materials may turn out to be much less
effective in practice than communicators and owners of mass media systems expect. As
a result, instead of forming beliefs, the material will serve to overly reinforce existing
views, attitudes, and moods that encourage action.
M. Kaufmann and J. Jeandesboz (Kaufmann M., & Jeandesboz J., 2017) and S.
Berg (Berg, S, Niklas R, & Thorsten T., 2020) note that the issue of digitalization of
society should be considered taking into account accessibility for political decisions.
A study of the impact of democratic institutions on digitalization (Mager, A., and
Katzenbach C., 2021) showed that the development and social functioning of digital
technologies depends on the legal framework established by politics.
The study of E. Laumann and D. Noke (Laumann EO, and Knoke D., 1987) on the
inter-organizational network of national politics in Washington is an illustrative example
of empirical research. They argued that much of the government in the United States
was under the influence of narrow and largely autonomous elites. These elites do not
directly lead the country because their actions are inconsistent with each other on
various issues (Mizruchi, 1992).
However, E. Laumann and D. Knoke emphasize the role of latent social ties in
policy-making between leaders of different network organizations interested in solving
specific issues (Fischer, 2013). D. Knoke (1994) considers network analysis at the macro-
theoretical level, exploring the relations of influence (exchange of information) and
domination (exchange of material sanctions) and demonstrating how ties between
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businessmen contribute to the communication of corporate class interests to the public
domain (Marsh, D. and Smith, M., 2000).
E. Voinova noted in her work (Voinova, 2021) that new forms of communication,
especially in the context of the Internet and web networks, cause changes in social
interaction, including the political sphere. This is supported by the indication that new
models of social interaction, including political interaction, are emerging as a result of
the development of the Internet. Differentiation and variability of information flows are
becoming special characteristics of new forms of communication. A variety of information
sources and wide access to it contribute to demassification, i.e., less control over
information flows. This allows more people to express their opinions and engage in
political communication. In addition, the processes of individualization of political
communication are becoming more prominent, as people can choose the information
that meets their interests and views.
These changes in political communication reflect the impact of new technologies
and can have a significant impact on the political sphere. With the help of new forms of
communication, citizens can communicate more, exchange information and express their
views, leading to changes in political debate and the formation of new political models
of interaction.
The rapidly growing development and popularity of blogs, video blogs, podcasts,
streaming, and other forms of interactive communication on the Internet is creating a
new system of global, horizontal communication networks that, for the first time in
history, allow people to communicate with each other without going through the channels
created by the institutions of society for socialized communication (Castells, 2006, p.
13). Communication on the Internet is mass communication because it is distributed
globally and potentially covers the entire planet. But it is also self-directed, as it is often
initiated by individuals and groups. However, this does not mean instant emancipation
for everyone on the Internet. The Internet consists of both an oligopolistic business-
multimedia system that controls an increasingly inclusive hypertext and an explosion of
horizontal networks of autonomous local and global communication. autonomous local
and global communication. Socialized communication is a world of diversified messages
that recombine themselves in electronic hypertext and are processed by the mind
through increasingly autonomous information sources.
The modern concept of smart government is based on a new platform of Smart
Networks. The Smart Networks platform involves the use of communication networks to
manage various types of systems (Voronkova, et al., 2022).
To facilitate the establishment and development of global-local ties in the modern
network society, the state actively encourages the establishment of a comprehensive
process of networking. This process involves regional and local authorities, various non-
governmental organizations and business structures. Governance is no longer limited to
nation-states, but functions within a network of political institutions and private actors.
These actors collectively share sovereignty and adapt to the changing geopolitical
ecosystem (Castells, 2006, p. 16).
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The digital technology transformation of the industrial revolution from 4G to 5G
is characterized by the dominance of revolutionary digital-based production methods
such as the Internet of Things, artificial intelligence, and Big Data. Analyzing the
determinants of social development, V. Voronkova et al. identify the main driving forces
of socio-economic progress: the development of human resources based on artificial
intelligence, "intelligent production", which involves managing production and logistics
on an enterprise scale, facilitating human-computer interaction, as well as the
introduction of 3D technologies in production processes and the transition to 5G
technology, which will increase the speed of data transmission and enable the
simultaneous connection of more devices.
The development of a science and technology-oriented workforce is crucial for
countries to take advantage of digital transformation processes (Voronkova et al., 2023).
Considering the role of education in the cognitive development of society as a
factor of digital transformation, a team of scientists (Nikitenko et al., 2022) conclude
that the emergence of the digital and knowledge economy has transformed human
nature and work, leading to the emergence of a cognitive society and the emergence of
the "digital human". The technological revolution has allowed people to connect online
and has fostered a network effect that allows people to work and earn income remotely.
However, digital transformation also brings challenges, such as cybercrime and data
security issues.
It is worth noting that according to the «Е-Government Survey 2022» (The United
Nations, 2022), Ukraine has risen from 82nd place to 46th in 5 years, which indicates a
positive trend in the development of e-government in Ukraine. The growth of the
country's position from 82nd to 69th place in two years is an important indicator. This
means that Ukraine is making some efforts to implement and develop e-government.
“According to a study by Kantar, a market research company, almost 84% of
smartphone owners in Ukraine use "Diia" today.(Rating of mobile applications: 84% of
smartphone owners in Ukraine use the "Diia" app, 2022).
According to the analytical report "Opinions and Views of the Ukrainian Population
on State Electronic Services," the level of use of state electronic services in Ukraine
continues to grow - in 2022, 63% of Ukrainians used state electronic services, compared
to 60% in 2021 and 53% in 2020 (Analytical report on the «Opinions and views of the
Ukrainian population regarding state electronic services», 2022).
Ukraine's transition from a group with a high e-government development index
to a group with a very high index, and becoming one of 60 countries with this status, is
also an important achievement. This indicates certain improvements in the use of
technology and electronic services in public administration in Ukraine.
It is worth noting that these achievements can have a positive impact on the
accessibility of services for citizens, the efficiency of government processes, and the
transparency and openness of the government. The development of e-governance
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improves communication between the government and citizens, ensures greater public
participation in decision-making processes, and promotes trust in the government.
4. Conclusions
Thus, the process of transformation of political structures under the influence of
information and communication technologies in a network society has its own
peculiarities. In the modern world, the process of transformation of political structures
is taking place due to the representation of social interests at the level of macro
networks. This change occurs through the expression of social demands, the unification
of social requirements and political decision-making. Much attention is paid to open and
free communication between different networks and within each network, which helps
to improve the feedback between the government and citizens. Political relations are
mediated by information networks, and the main emphasis is shifting from maintaining
the dominant role of public authorities to finding optimal forms of interaction aimed at
protecting the rights of citizens when formulating the political interests of social networks
and discussing political issues.
In the process of formation of political structures of the network society, new
opportunities for communication and interaction, development of the digital state,
transformation of bureaucratic political structures into effective interaction between the
state and network communities are opening up. It seems expedient to further
comprehensively analyze the trends in the development of network society structures,
which will make it possible to predict the development of social institutions in the context
of globalization.
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