Rosandi, A., Hardhienata, S., Sunaryo, W. y Zainal Arifin, M. (2019) «Improvement of Organizational Citizenship Behavior (OCB) through Strengthening Transformational Leadership, Job Satisfaction, and Self-Efficacy», Opción, 350, pp. 968-988. Disponible en: https://mail.produccioncientificaluz.org/index.php/opcion/article/view/32258 (Accedido: 13mayo2025).