Revista
de la
Universidad
del Zulia
Fundada en 1947
por el Dr. Jesús Enrique Lossada
NÚMERO ESPECIAL
DEPÓSITO LEGAL ZU2020000153
Esta publicación científica en formato digital
es continuidad de la revista impresa
ISSN 0041-8811
E-ISSN 2665-0428
Ciencias
de la
Educación
Año 12 N° 35
Noviembre - 2021
Tercera Época
Maracaibo-Venezuela
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Comparison of two platforms for distance learning students of
Moscow Aviation Institute: Microsoft Teams and LMS Moodle
Petr A. Ukhov*
Anatoly V. Ryapuhin**
Natalia A. Biryukova***
Anna K. Biryukova****
Denis A. Borschenko*****
ABSTRACT
Microsoft Teams platform is a kind of messenger created on the basis of Microsoft Skype for
Business in 2017. It implements the concept of a collaborative workspace and allows group
members to organize joint online meetings, hold audio and video conferences and connect
additional Microsoft services. Microsoft Teams implements the possibility of individual
interaction between the teacher and the student through audio and video calls. In relation to the
pandemic of coronavirus infection, on March 17, 2020, MAI completely switched to the distance
learning mode. For the organization of distance educational process, LMS MAI website, based
on the Moodle platform, is mainly used, but the range of its capabilities is limited. In order to
expand opportunities and share the flow of students using the website for e-learning, many
classes with students began to be held at Microsoft Teams. It has an intuitive interface and meets
all the requirements of confidentiality and security: encryption, multi-factor authentication and
device management are used to protect information; necessary protection mechanisms against
unauthorized access are implemented. When this platform was studied a number of its
advantages were identified compared to LMS Moodle platform, also there were system
vulnerabilities correlated with LMS and suggestions to eliminate them.
KEY WORDS: distance learning; information; comparative analysis; computer software;
educational software.
*Professor. Moscow Aviation Institute (National Research University), Moscow, Russia.
ORCID: https://orcid.org/0000-0002-3728-2262. E-mail: ukhov@mai.ru
**Professor. Moscow Aviation Institute (National Research University), Moscow, Russia.
ORCID: https://orcid.org/0000-0002-2208-6875. E-mail: ryapukhin.a.v@mail.ru
***Professor. Moscow Aviation Institute (National Research University), Moscow, Russia.
ORCID: https://orcid.org/0000-0002-6696-3104. E-mail: natali_4_00@mail.ru
****Professor. Moscow Aviation Institute (National Research University), Russia. ORCID:
https://orcid.org/0000-0002-4879-8686. E-mail: nusy1296@yandex.ru
*****Professor. Moscow Aviation Institute (National Research University), Moscow, Russia.
ORCID: https://orcid.org/0000-0001-5968-656X. E-mail: d3n7@bk.ru
Recibido: 08/07/2021 Aceptado: 01/09/2021
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Comparación de dos plataformas para estudiantes de educación a
distancia del Instituto de Aviación de Moscú: Microsoft Teams y
LMS Moodle
RESUMEN
La plataforma Microsoft Teams es una especie de mensajería creada sobre la base de
Microsoft Skype for Business en 2017. Implementa el concepto de un espacio de trabajo
colaborativo y permite a los miembros del grupo organizar reuniones conjuntas en nea,
realizar conferencias de audio y video y conectar servicios adicionales de Microsoft.
Microsoft Teams implementa la posibilidad de interacción individual entre el profesor y el
alumno a través de llamadas de audio y video. En relación con la pandemia de infección por
Coronavirus, el 17 de marzo de 2020 MAI cambcompletamente al modo de aprendizaje a
distancia. Para la organización del proceso educativo a distancia, se utiliza principalmente
LMS MAI, basado en la plataforma Moodle, pero el rango de sus capacidades es limitado. Con
el fin de ampliar las oportunidades y compartir el flujo de estudiantes que utilizan la página
web para el aprendizaje electrónico, se comenzaron a impartir muchas clases con estudiantes
en Microsoft Teams. Tiene una interfaz intuitiva y cumple con todos los requisitos de
confidencialidad y seguridad: se utilizan cifrado, autenticación multifactor y gestión de
dispositivos para proteger la información; se implementan los mecanismos de protección
necesarios contra el acceso no autorizado. Al estudiar esta plataforma se identificaron
algunas de sus ventajas en comparación con la plataforma LMS Moodle, también hubo
vulnerabilidades del sistema correlacionadas con LMS y sugerencias para eliminarlas.
PALABRAS CLAVE: aprendizaje a distancia; información; análisis comparativo; software
informático; software educativo.
Introduction
Microsoft Teams is a corporate platform developed by Microsoft, it has the ability to
combine chat, meetings, notes and attachments in the workspace, the product is a part of the
Office 365 suite and distributed through a corporate subscription. It has integration with all
company products and even with third-party applications (Nashilov, 2019; Chernaya, 2020).
This platform is an excellent option for conducting classes in the distance learning
mode: it implements the concept of a workspace for collaboration and chatting, and it can
also be used to hold meetings and exchange files and applications.
In addition to chats, Microsoft Teams has audio and video calls and document stores
(figure 1) (Robotx.ru, 2020). These funds are divided into private (individual) and collective
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ones. Students of MAI immediately assessed the possibility of a collective discussion of
projects, reports and current training issues when using the platform.
As for conducting classes, it is worth noting the possibility of “visual” contact between
teacher and students, which allows for control, for example, during tests or verification
works. The platform allows holding meetings using a webcam, record all conferences,
interact with a teacher not only during the conference, but also at any convenient time: it is
a kind of messenger, so we can access any content of the working group: messages, document
library, files or information about participants (Ukhov et al., 2018; Ukhov et al., 2020).
To register on Microsoft Teams platform, a student of MAI must go to the official
website mai.ru, where he can receive corporate mail and password (Microsoft, 2017). The
data for receiving login (mail) and password will be the name and telephone number. If the
search in the students’ database was successful, the student will have the data to enter in
Microsoft Teams, he will only have to log in (Microsoft, 2020a).
Figure 1. Platform work window
In order to start a conference, which will be an analogue of a seminar or lecture, we
need to create a team and add participants to it (figure 2, 3). A team is users who are united
by a common characteristic. It can be students who carry out one project, group of them,
students and teacher, etc.
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Figure 2. Creating a team
Figure 3. Adding members
After that, group members will have access to a general meeting chat with various
options (figure 4):
investments;
stickers, emoji, GIF animation;
Start Meeting” button.
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Figure 4. Team chat
1.
Materials and Methods
As a result of a survey of a group of students of 100 people, it was revealed that
Microsoft Teams is the second most popular platform for interacting with students (among
the platforms used by teachers) (figure 5). During the survey, students also shared their views
on the use of this platform, highlighting its advantages relative to LMS MAI.
Figure 5. Student survey results
50%
25%
14%
11%
ADVANTAGES OF THE MICROSOFT TEAMS PLATFORM
Multifunctional chat
Autonomy
Access to materials and networking with participants of chat anytime
Multilingualism
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2.
Results and Discussion
In the article about a software product such as Teams, from the knowledge base of the
Russian University of Chemical Technology, the authors indicated the following positive
aspects for the software product:
Creation of Team for organizing training in groups of students;
Access to training materials and files;
Assignment and verification of individual and group assignments, tracking their
timely implementation and implementation of verification, and for students - an indication
of the deadline for the delivery of work;
Create virtual classrooms that enable students to make presentations or share a digital
whiteboard. Teachers and students can interact using not only a whiteboard, but also text,
audio or video;
Organizing and conducting webinars, video lectures or practical online seminars that
can be recorded for offline viewing (RCTU knowledge base, 2021).
In the article, we have also highlighted and shared these benefits of the platform so that
educators and students can use the same experience in Teams to learn, collaborate and
interact online.
Also the advantages of MicrosoftTeams are:
Multifunctional chat that allows exchanging files, carry out audio and video
communication and format sent messages (figure 6) (Chernaya, 2020; Microsoft, 2020a). It
should be emphasized that LMS MAI platform does not have such options (this platform
only supports audio communication) (Ukhov, 2020);
We can discuss ideas in a private chat and share them with the rest of the team.
Microsoft Teams also allows storing all files and documents together, we can access them at
any time, as well as view the content and history in the group chat or in a private chat
(Chernaya, 2020; Microsoft, 2020a) (LMS MAI platform does not provide these capabilities:
it does not have a closed chat; we can view the group's chat history only if a video conference
was recorded before, etc.);
Ability to communicate directly by mentioning and tagging team members. Microsoft
Teams supports the addition of tabs on channels, which allow conveniently configuring the
workspace for the needs of users, connecting not only Microsoft.GIF and stickers in
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messages, but also various services and applications, including from third-party suppliers
(Chernaya, 2020; Microsoft, 2020a);
Microsoft Teams has smart features like background blur (LMS MAI does not have
these features). Conferences in office365 allow attendees to connect to Microsoft Teams from
any device (Nashilov, 2019). Note that there is a mobile version for this platform, while LMS
MAI has only a mobile version (Ukhov, 2020). Interestingly, in Microsoft Teams, chat bots
can act as chat participants, from which we can specify the necessary information and receive
recommendations, which can greatly simplify the work and seriously increase the
productivity of employees (if the functionality of such bots is developed) (ActiveCloud.by,
2020) (not supported by the platform LMS MAI);
Multilingual Microsoft Teams: the interface of this platform supports most languages,
for example, Russian, English, German, French, Italian, Spanish, Chinese (Microsoft, 2017;
Microsoft, 2020a). (LMS MAI platform only supports 6 languages: Russian, English, German,
French, Spanish, Chinese (Microsoft, 2020b)).
In addition to the positive aspects of Microsoft Teams platform, which is used for
distance learning of students at MAI, there are some negative aspects related to information
security.
Compared with LMS MAI platform, Microsoft Teams has solved the problem with a
password system: receiving a password is not done by sending usernames and passwords to
the monitors of the groups via social networks or in other ways, but by students themselves.
To access Microsoft Teams, as well as other services of MAI information systems, we need to
go to the website https://mai.ru/getpass and enter the student’s personal data: in particular,
full name, phone number and student status, and then select the method for obtaining a
password (Microsoft, 2017). There are two options for obtaining it: automatic generation and
setting your own password (figure 6).
In addition, the "registration" provides protection with the help of captcha from
various bots, spam and attacks of automatic programs.
We consider automatic password generation (figure 7). This method is one of the
most reliable and proven, since attacks from spam machines are excluded and direct contact
with the student is obtained. Also, with this solution, we can implement not only a one-time
confirmation of registration on the website, but also regular login to your account.
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Figure 6. Password retrieval page interface
Figure 7. Receive verification code via SMS
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After entering the six-digit code received in the SMS, a page opens with the login and
password for access to MAI information systems, as well as to Microsoft Teams distance
learning platform.
In the case of independent assignment of a password by the student, similar operations
occur: the student fills out the proposed forms and enters the six-digit code received in SMS.
After these actions, the student is asked to enter his own password, which is presented with
the requirements inherent in strong passwords (figure 8). It is also important to note that
there is a certain limit on changing the password, which also excludes the possibility of
unauthorized editing.
Figure 8. User password setting
Based on the above-mentioned information, we can conclude that when using the
access system to information system it is impossible to prevent the sending of information
with logins and passwords by the group leaders in LMS MAI (Agranovich, 2020).
Hacking this system is also practically impossible due to the fact that a sufficiently
large number of time and computing resources are needed.
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In case of changing the password by the user of MAI information system, the user logs
out of the Microsoft account, and, accordingly, from Microsoft Teams (Microsoft, 2020b).
This means that revocation of access keys is configured on this system. Comparing Microsoft
Teams and LMS MAI platforms with this parameter, it is important to emphasize that LMS
MAI did not previously have the ability to revoke keys (Agranovich, 2020), but today, this
shortcoming of the main platform for distance learning of students of MAI has been fixed,
and this option has become available to students.
In the article "Instrumental and methodological foundations of providing distance
educational process with digital technologies (for example, Microsoft Teams)" from the
journal "Pedagogy. Theoretical and Practical Issues it was reported about such platform
shortcomings as the impossibility of carrying out laboratory work on real equipment
(Revunov et al., 2020). We agreed with this statement by conducting additional research on
the platform's functionality. But we would like to note that it is possible to share the platform
with other products from Microsoft and other manufacturers. Naturally, speaking of using
one platform, we still cannot call Teams universal, but combining it with other products can
solve any set tasks.
In addition, in the process of using Microsoft Teams platform, several shortcomings
were identified, the solutions to which are presented below.
It is necessary to make new methods of authorization and user protection. A possible
solution to security problems would be the generation of complex passwords by users, for
example, with an increased length (more than 16 characters). In addition, another option may
be the method of introducing “combustible” passwords, that is, the user receives a temporary
password for a one-time login to the system (Ukhov et al., 2021a; Ukhov et al., 2021b).
LMS MAI platform does not provide the function of informing about an attempt of
unauthorized access to the account (Man’zhov et al., 2017): if third parties try to access the
student’s account, the student will not be able to take the necessary measures to stop hacking
attempts (Moscow Aviation Institute, 2020). Microsoft Teams platform has the ability to
notify the user of all logins to the distance learning system. Also, Microsoft Teams is
configured to send email notifications about an attempt to change email, directly about
changing email and password change, which is not in LMS MAI.
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Another drawback of the system is the problem of extraneous inputs, which was also
observed on LMS MAI. This situation occurs due to the theft of information and data about
the usernames and passwords of students by other users for the sake of jokes or by intruders.
There are three ways to solve this problem:
registration of new devices in the system (information about a new device and an
authorization code are sent to a mobile or mail);
creation of a log of entrances;
blocking users from whose accounts third-party logins are made until the user
password is changed to more complex ones.
In addition, independent experts discovered Remote Code Execution, a vulnerability
that could allow arbitrary code to be executed through Microsoft Teams platform. This
platform, unlike LMS MAI, uses the Squirrel utility, which provides the download and
installation of updates created using the NuGet package manager. Experts found that the
“update [URL]” and “download [URL]” commands allow uploading a file to Microsoft Teams
folder, where it will be automatically executed (Moscow Aviation Institute, 2020). Possible
recommendations for counteracting code execution through Microsoft Teams are the
following:
user should not be able to disable antivirus software;
method for automatically updating anti-virus signatures should be implemented;
anti-virus software used should provide protection against boot viruses;
virus removal process must be planned in advance.
Conclusion
The trend of universities to use electronic platforms for distance learning provides
students with autonomous and flexible learning. Thanks to this, in the current situation, the
educational process was not stopped or disturbed, but was even supplemented by such
advantages as flexibility and autonomy in obtaining knowledge.
Microsoft Teams platform, which is widely used for organizing video and audio
conferences by various organizations and higher educational institutions, contributes to the
process of obtaining knowledge. Good password system, ability to format sent messages,
access to send materials at any time and wide choice of interface language make this platform
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one of the most frequently used platforms not only at MAI, but also around the world. With
the quality organization of distance learning at Microsoft Teams, including in terms of
information security, it becomes possible to provide quality education.
From comparisons between Microsoft Teams platform and LMS MAI, we can
conclude that Microsoft Teams platform as a whole is more optimized and protected from
attacks than LMS MAI. However, Microsoft Teams also has some vulnerabilities and
methods for fixing proposed here.
References
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