Tendexcies in University Libraries Case study: Raúl Osorio Lazo Library, Faculty of Humanities and Education University of Zulia
Abstract
The aim of this research work is topresent a study on the propensities of the situation that characterizes the Dr. Raúl Osorio library, regarding the acknow ledgement of users, their profiles and the concepts of accessibility, visibility and usability. The main objective was to analyze some parameters related to the user profile, accessibility, visibility and usability in the information context of the aforementioned library, considering it’s problematic to establish strategies that allow the design of information services adapted to the training and information demands of the community under investigation. The methodology is based on descriptive field research, through application of an instrument that allowed the collection of data to analyze qualitative-quantitative habits, behaviors, attitudes, aptitudes, desires, demands and requirements of the university community. The results point to the establishment of information policies with which better dissemination, socialization and democratization of knowledge that will translate into the positioning of the information unit at the institutional level. It is concluded that the design of services cannot turn its back on the informational demands of the users, it is important to determine the user profile to design services to the users needs.
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References
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