Inteligencia emocional en el liderazgo: Análisis de la actividad científica y agenda de investigación futura
Palabras clave:
organizaciones, mediación, liderazgo, Inteligencia emocional, emoción
Resumen
El objetivo de este estudio fue analizar las temáticas exploradas sobre la inteligencia emocional en el liderazgo partiendo de un análisis bibliométrico y bibliográfico de la producción científica en la base de datos de Scopus durante el período 1996-2021. Se ejecutó un análisis cuantitativo con enfoque bibliométrico a los 220 documentos seleccionados para este estudio con la ayuda de los softwares RStudio y VOSviewer. Los resultados arrojaron: a) el 2019 fue el año con más producción de documentos (n = 21), Estados Unidos es el país con más documentos (n = 79), India es el país de mayor intermediación en colaboración (n = 18) y la palabra clave de más coocurrencia fue la Inteligencia emocional (n = 135); b) se identificó 8 temáticas donde navegan las variables de este estudio y c) se derivaron 6 áreas para investigaciones futuras.
Citas
Abdullahi, A. Z., Anarfo, E. B., & Anyigba, H. (2020). The impact of leadership style on organizational citizenship behavior: does leaders’ emotional intelligence play a moderating role? Journal of Management Development, 39(9–10), 963–987. https://doi.org/10.1108/JMD-01-2020-0012
Alotaibi, S. M., Amin, M., & Winterton, J. (2020). Does emotional intelligence and empowering leadership affect psychological empowerment and work engagement? Leadership and Organization Development Journal, 41(8), 971–991. https://doi.org/10.1108/LODJ-07-2020-0313
Antonakis, J. (2004). On Why “Emotional Intelligence” will not Predict Leadership Effectiveness Beyond iq or the “Big Five”: an Extension and Rejoinder. Organizational Analysis, 12(2), 171–182. https://doi.org/10.1108/eb028991
Baba, M. M., Makhdoomi, U. M., & Siddiqi, M. A. (2021). Emotional Intelligence and Transformational Leadership Among Academic Leaders in Institutions of Higher Learning. Global Business Review, 22(4), 1070–1096. https://doi.org/10.1177/0972150918822421
Brown, F. W., Bryant, S. E., & Reilly, M. D. (2006). Does emotional intelligence – as measured by the EQI – influence transformational leadership and/or desirable outcomes? Leadership & Organization Development Journal, 27(5), 330–351. https://doi.org/10.1108/01437730610677954
Butler, C. J., & Chinowsky, P. S. (2006). Emotional intelligence and leadership behavior in construction executives. Journal of Management in Engineering, 22(3), 119–125. https://doi.org/10.1061/(ASCE)0742-597X(2006)22:3(119)
Cavazotte, F., Moreno, V., & Hickmann, M. (2012). Effects of leader intelligence, personality and emotional intelligence on transformational leadership and managerial performance. Leadership Quarterly, 23(3), 443–455. https://doi.org/10.1016/j.leaqua.2011.10.003
Chen, S. C., & Chen, C. F. (2018). Antecedents and consequences of nurses’ burnout: Leadership effectiveness and emotional intelligence as moderators. Management Decision, 56(4), 777–792. https://doi.org/10.1108/MD-10-2016-0694
Clarke, N. (2010). Emotional intelligence and its relationship to transformational leadership and key project manager competences. Project Management Journal, 41(2), 5–20. https://doi.org/10.1002%2Fpmj.20162
Dixit, S., & Maurya, M. (2021). Equilibrating emotional intelligence and AI driven leadership for transnational organizations. Proceedings of International Conference on Innovative Practices in Technology and Management, ICIPTM, 233–237. https://doi.org/10.1109 / ICIPTM52218.2021.9388350
Doan, T. T. T., Nguyen, L. C. T., & Nguyen, T. D. N. (2020). Emotional intelligence and project success: The roles of transformational leadership and organizational commitment. Journal of Asian Finance, Economics and Business, 7(3), 223–233. https://doi.org/10.13106/jafeb.2020.vol7.no3.223
Downey, L. A., Papageorgiou, V., & Stough, C. (2006). Examining the relationship between leadership, emotional intelligence and intuition in senior female managers. Leadership and Organization Development Journal, 27(4), 250–264. https://doi.org/10.1108/01437730610666019
Gelaidan, H. M., Al-Swidi, A., & Mabkhot, H. A. (2018). Employee Readiness for Change in Public Higher Education Institutions: Examining the Joint Effect of Leadership Behavior and Emotional Intelligence. International Journal of Public Administration, 41(2), 150–158. https://doi.org/10.1080/01900692.2016.1255962
George, J. M. (2000). Emotions and leadership: The role of emotional intelligence. Human Relations, 53(8), 1027–1055. https://doi.org/10.1177/0018726700538001
Goldring, E., Cravens, X., Porter, A., Murphy, J., & Elliott, S. (2015). The convergent and divergent validity of the vanderbilt assessment of leadership in education (VAL-ED) instructional leadership and emotional intelligence. Journal of Educational Administration, 53(2), 177–196. https://doi.org/10.1108/JEA-06-2013-0067
Gómez-Leal, R., Holzer, A. A., Bradley, C., Fernández-Berrocal, P., & Patti, J. (2022). The relationship between emotional intelligence and leadership in school leaders: a systematic review. Cambridge Journal of Education, 52(1), 1–21. https://doi.org/10.1080/0305764X.2021.1927987
Hafeez, M., Panatik, S. A., Rahman, A. A. A., Rajab, A., Abu Bakar, S., & Norazman, I. (2019). Ambidextrous leadership and innovative work behavior: Mediating role of emotional intelligence. International Journal of Recent Technology and Engineering, 8(2 Special Issue 9), 906–910. https://doi.org/10.35940/ijrte.B1186.0982S919
Higgs, M., & Aitken, P. (2003). An exploration of the relationship between emotional intelligence and leadership potential. Journal of Managerial Psychology, 18(7–8), 814–823. https://doi.org/10.1108/02683940310511890
Hou, X., Li, W., & Yuan, Q. (2018). Frontline disruptive leadership and new generation employees’ innovative behaviour in China: the moderating role of emotional intelligence. Asia Pacific Business Review, 24(4), 459–471. https://doi.org/10.1080/13602381.2018.1451126
Houghton, J. D., Wu, J., Godwin, J. L., Neck, C. P., & Manz, C. C. (2012). Effective Stress Management: A Model of Emotional Intelligence, Self-Leadership, and Student Stress Coping. Journal of Management Education, 36(2), 220–238. https://doi.org/10.1177/1052562911430205
Johnson, J. M., & Stern, T. A. (2014). Teaching residents about emotional intelligence and its impact on leadership. Academic Psychiatry, 38(4), 510–513. https://doi.org/10.1007/s40596-014-0048-4
Katherine, T. M. A., Giancarlo, O. C. M., Saldarriaga, K., & Pérez, A. V. (2020). Resiliencia e inteligencia emocional en la rehabilitación de pacientes. Revista Venezolana de Gerencia, 25(3), 94–111. https://doi.org/10.37960/rvg.v25i3.33355
Kerr, R., Garvin, J., Heaton, N., & Boyle, E. (2006). Emotional intelligence and leadership effectiveness. Leadership and Organization Development Journal, 27(4), 265–279. https://doi.org/10.1108/01437730610666028
Khalili, A. (2017). Transformational leadership and organizational citizenship behavior: The moderating role of emotional intelligence. Leadership and Organization Development Journal, 38(7), 1004–1015. https://doi.org/10.1108/LODJ-11-2016-0269
Lappalainen, P. (2015). Predictors of effective leadership in industry – should engineering education focus on traditional intelligence, personality, or emotional intelligence? European Journal of Engineering Education, 40(2), 222–233. https://doi.org/10.1080/03043797.2014.944102
Leban, W., & Zulauf, C. (2004). Linking emotional intelligence abilities and transformational leadership styles. Leadership & Organization Development Journal, 25(7), 554–564. https://doi.org/10.1108/01437730410561440
Majeed, N., Ramayah, T., Mustamil, N., Nazri, M., & Jamshed, S. (2017). Transformational leadership and organizational citizenship behavior: Modeling emotional intelligence as mediator. Management and Marketing, 12(4), 571–590. https://doi.org/10.1515/mmcks-2017-0034
Marques, J. F. (2007). Leadership: Emotional intelligence, passion and... What else? Journal of Management Development, 26(7), 644–651. https://doi.org/10.1108/02621710710761270
McCleskey, J. (2014). Emotional intelligence and leadership: A review of the progress, controversy, and criticism. International Journal of Organizational Analysis, 22(1), 76–93. https://doi.org/10.1108/IJOA-03-2012-0568
Miao, C., Humphrey, R. H., & Qian, S. (2018). Emotional intelligence and authentic leadership: a meta-analysis. Leadership and Organization Development Journal, 39(5), 679–690. https://doi.org/10.1108/LODJ-02-2018-0066
Mullen, P. R., Limberg, D., Tuazon, V., & Romagnolo, S. M. (2019). Emotional Intelligence and Leadership Attributes of School Counselor Trainees. Counselor Education and Supervision, 58(2), 112–126. https://doi.org/10.1002/ceas.12135
Muyia, H. M., & Kacirek, K. (2009). An empirical study of a leadership development training program and its impact on emotional intelligence quotient (EQ) scores. Advances in Developing Human Resources, 11(6), 703–718. https://doi.org/10.1177/1523422309360844
Mysirlaki, S., & Paraskeva, F. (2020). Emotional intelligence and transformational leadership in virtual teams: lessons from MMOGs. Leadership and Organization Development Journal, 41(4), 551–566. https://doi.org/10.1108/LODJ-01-2019-0035
Palmer, B., Walls, M., Burgess, Z., & Stough, C. (2001). Emotional intelligence and effective leadership. Leadership & Organization Development Journal, 22(1), 5–10. https://doi.org/10.1108/01437730110380174
Rosete, D., & Ciarrochi, J. (2005). Emotional intelligence and its relationship to workplace performance outcomes of leadership effectiveness. Leadership and Organization Development Journal, 26(5), 388–399. https://doi.org/10.1108/01437730510607871
Shahab, M. A., Sobari, A., & Udin, U. (2018). Empowering leadership and organizational citizenship behavior: The mediating roles of psychological empowerment and emotional intelligence in medical service industry. International Journal of Economics and Business Administration, 6(3), 80–91. https://doi.org/10.35808 / ijeba / 165
Shapira-Lishchinsky, O., & Levy-Gazenfrantz, T. (2016). The multifaceted nature of mentors’ authentic leadership and mentees’ emotional intelligence: A critical perspective. Educational Management Administration and Leadership, 44(6), 951–969. https://doi.org/10.1177/1741143215595413
Sunindijo, R. Y., & Hadikusumo, B. H. W. (2014). Emotional intelligence for managing conflicts in the sociocultural norms of the thai construction industry. Journal of Management in Engineering, 30(6), 04014025. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000211
Taliadorou, N., & Pashiardis, P. (2015). Examining the role of emotional intelligence and political skill to educational leadership and their effects to teachers’ job satisfaction. Journal of Educational Administration, 53(5), 642–666. https://doi.org/10.1108/JEA-02-2014-0025
Walter, F., Cole, M. S., & Humphrey, R. H. (2011). Emotional intelligence: Sine Qua non of leadership or folderol? Academy of Management Perspectives, 25(1), 45–59. https://doi.org/10.5465 / AMP.2011.59198449
Walter, F., Humphrey, R. H., & Cole, M. S. (2012). Unleashing leadership potential: Toward an evidence-based management of emotional intelligence. Organizational Dynamics, 41(3), 212–219. https://doi.org/10.1016/j.orgdyn.2012.03.002
Ward, H. B. (2020). Resident Leadership in the Era of COVID-19: Harnessing Emotional Intelligence. Academic Medicine, 95(10), 1521–1523. https://doi.org/10.1097/ACM.0000000000003558
Weinberger, L. A. (2009). Emotional intelligence, leadership style, and perceived leadership effectiveness. Advances in Developing Human Resources, 11(6), 747–772. https://doi.org/10.1177/1523422309360811
Wolff, S. B., Pescosolido, A. T., & Druskat, V. U. (2002). Emotional intelligence as the basis of leadership emergence in self-managing teams. Leadership Quarterly, 13(5), 505–522. https://doi.org/10.1016/S1048-9843(02)00141-8
Yao, C., & Liu, Y. (2011). Charismatic leadership and organizational identification: The mediating role of followers’ emotional intelligence. BMEI 2011 - Proceedings 2011 International Conference on Business Management and Electronic Information, 393–396. https://doi.org/10.1109/ICBMEI.2011.5920477
Yildizbas, F. (2017). The relationship between teacher candidates’ emotional intelligence level, leadership styles and their academic success. Egitim Arastirmalari - Eurasian Journal of Educational Research, 67, 215–231. https://doi.org/10.14689/ejer.2017.67.13
Zupic, I., & Čater, T. (2015). Bibliometric Methods in Management and Organization. Organ. Res. Methods, 18(3), 429–472. https://doi.org/10.1177/1094428114562629
Alotaibi, S. M., Amin, M., & Winterton, J. (2020). Does emotional intelligence and empowering leadership affect psychological empowerment and work engagement? Leadership and Organization Development Journal, 41(8), 971–991. https://doi.org/10.1108/LODJ-07-2020-0313
Antonakis, J. (2004). On Why “Emotional Intelligence” will not Predict Leadership Effectiveness Beyond iq or the “Big Five”: an Extension and Rejoinder. Organizational Analysis, 12(2), 171–182. https://doi.org/10.1108/eb028991
Baba, M. M., Makhdoomi, U. M., & Siddiqi, M. A. (2021). Emotional Intelligence and Transformational Leadership Among Academic Leaders in Institutions of Higher Learning. Global Business Review, 22(4), 1070–1096. https://doi.org/10.1177/0972150918822421
Brown, F. W., Bryant, S. E., & Reilly, M. D. (2006). Does emotional intelligence – as measured by the EQI – influence transformational leadership and/or desirable outcomes? Leadership & Organization Development Journal, 27(5), 330–351. https://doi.org/10.1108/01437730610677954
Butler, C. J., & Chinowsky, P. S. (2006). Emotional intelligence and leadership behavior in construction executives. Journal of Management in Engineering, 22(3), 119–125. https://doi.org/10.1061/(ASCE)0742-597X(2006)22:3(119)
Cavazotte, F., Moreno, V., & Hickmann, M. (2012). Effects of leader intelligence, personality and emotional intelligence on transformational leadership and managerial performance. Leadership Quarterly, 23(3), 443–455. https://doi.org/10.1016/j.leaqua.2011.10.003
Chen, S. C., & Chen, C. F. (2018). Antecedents and consequences of nurses’ burnout: Leadership effectiveness and emotional intelligence as moderators. Management Decision, 56(4), 777–792. https://doi.org/10.1108/MD-10-2016-0694
Clarke, N. (2010). Emotional intelligence and its relationship to transformational leadership and key project manager competences. Project Management Journal, 41(2), 5–20. https://doi.org/10.1002%2Fpmj.20162
Dixit, S., & Maurya, M. (2021). Equilibrating emotional intelligence and AI driven leadership for transnational organizations. Proceedings of International Conference on Innovative Practices in Technology and Management, ICIPTM, 233–237. https://doi.org/10.1109 / ICIPTM52218.2021.9388350
Doan, T. T. T., Nguyen, L. C. T., & Nguyen, T. D. N. (2020). Emotional intelligence and project success: The roles of transformational leadership and organizational commitment. Journal of Asian Finance, Economics and Business, 7(3), 223–233. https://doi.org/10.13106/jafeb.2020.vol7.no3.223
Downey, L. A., Papageorgiou, V., & Stough, C. (2006). Examining the relationship between leadership, emotional intelligence and intuition in senior female managers. Leadership and Organization Development Journal, 27(4), 250–264. https://doi.org/10.1108/01437730610666019
Gelaidan, H. M., Al-Swidi, A., & Mabkhot, H. A. (2018). Employee Readiness for Change in Public Higher Education Institutions: Examining the Joint Effect of Leadership Behavior and Emotional Intelligence. International Journal of Public Administration, 41(2), 150–158. https://doi.org/10.1080/01900692.2016.1255962
George, J. M. (2000). Emotions and leadership: The role of emotional intelligence. Human Relations, 53(8), 1027–1055. https://doi.org/10.1177/0018726700538001
Goldring, E., Cravens, X., Porter, A., Murphy, J., & Elliott, S. (2015). The convergent and divergent validity of the vanderbilt assessment of leadership in education (VAL-ED) instructional leadership and emotional intelligence. Journal of Educational Administration, 53(2), 177–196. https://doi.org/10.1108/JEA-06-2013-0067
Gómez-Leal, R., Holzer, A. A., Bradley, C., Fernández-Berrocal, P., & Patti, J. (2022). The relationship between emotional intelligence and leadership in school leaders: a systematic review. Cambridge Journal of Education, 52(1), 1–21. https://doi.org/10.1080/0305764X.2021.1927987
Hafeez, M., Panatik, S. A., Rahman, A. A. A., Rajab, A., Abu Bakar, S., & Norazman, I. (2019). Ambidextrous leadership and innovative work behavior: Mediating role of emotional intelligence. International Journal of Recent Technology and Engineering, 8(2 Special Issue 9), 906–910. https://doi.org/10.35940/ijrte.B1186.0982S919
Higgs, M., & Aitken, P. (2003). An exploration of the relationship between emotional intelligence and leadership potential. Journal of Managerial Psychology, 18(7–8), 814–823. https://doi.org/10.1108/02683940310511890
Hou, X., Li, W., & Yuan, Q. (2018). Frontline disruptive leadership and new generation employees’ innovative behaviour in China: the moderating role of emotional intelligence. Asia Pacific Business Review, 24(4), 459–471. https://doi.org/10.1080/13602381.2018.1451126
Houghton, J. D., Wu, J., Godwin, J. L., Neck, C. P., & Manz, C. C. (2012). Effective Stress Management: A Model of Emotional Intelligence, Self-Leadership, and Student Stress Coping. Journal of Management Education, 36(2), 220–238. https://doi.org/10.1177/1052562911430205
Johnson, J. M., & Stern, T. A. (2014). Teaching residents about emotional intelligence and its impact on leadership. Academic Psychiatry, 38(4), 510–513. https://doi.org/10.1007/s40596-014-0048-4
Katherine, T. M. A., Giancarlo, O. C. M., Saldarriaga, K., & Pérez, A. V. (2020). Resiliencia e inteligencia emocional en la rehabilitación de pacientes. Revista Venezolana de Gerencia, 25(3), 94–111. https://doi.org/10.37960/rvg.v25i3.33355
Kerr, R., Garvin, J., Heaton, N., & Boyle, E. (2006). Emotional intelligence and leadership effectiveness. Leadership and Organization Development Journal, 27(4), 265–279. https://doi.org/10.1108/01437730610666028
Khalili, A. (2017). Transformational leadership and organizational citizenship behavior: The moderating role of emotional intelligence. Leadership and Organization Development Journal, 38(7), 1004–1015. https://doi.org/10.1108/LODJ-11-2016-0269
Lappalainen, P. (2015). Predictors of effective leadership in industry – should engineering education focus on traditional intelligence, personality, or emotional intelligence? European Journal of Engineering Education, 40(2), 222–233. https://doi.org/10.1080/03043797.2014.944102
Leban, W., & Zulauf, C. (2004). Linking emotional intelligence abilities and transformational leadership styles. Leadership & Organization Development Journal, 25(7), 554–564. https://doi.org/10.1108/01437730410561440
Majeed, N., Ramayah, T., Mustamil, N., Nazri, M., & Jamshed, S. (2017). Transformational leadership and organizational citizenship behavior: Modeling emotional intelligence as mediator. Management and Marketing, 12(4), 571–590. https://doi.org/10.1515/mmcks-2017-0034
Marques, J. F. (2007). Leadership: Emotional intelligence, passion and... What else? Journal of Management Development, 26(7), 644–651. https://doi.org/10.1108/02621710710761270
McCleskey, J. (2014). Emotional intelligence and leadership: A review of the progress, controversy, and criticism. International Journal of Organizational Analysis, 22(1), 76–93. https://doi.org/10.1108/IJOA-03-2012-0568
Miao, C., Humphrey, R. H., & Qian, S. (2018). Emotional intelligence and authentic leadership: a meta-analysis. Leadership and Organization Development Journal, 39(5), 679–690. https://doi.org/10.1108/LODJ-02-2018-0066
Mullen, P. R., Limberg, D., Tuazon, V., & Romagnolo, S. M. (2019). Emotional Intelligence and Leadership Attributes of School Counselor Trainees. Counselor Education and Supervision, 58(2), 112–126. https://doi.org/10.1002/ceas.12135
Muyia, H. M., & Kacirek, K. (2009). An empirical study of a leadership development training program and its impact on emotional intelligence quotient (EQ) scores. Advances in Developing Human Resources, 11(6), 703–718. https://doi.org/10.1177/1523422309360844
Mysirlaki, S., & Paraskeva, F. (2020). Emotional intelligence and transformational leadership in virtual teams: lessons from MMOGs. Leadership and Organization Development Journal, 41(4), 551–566. https://doi.org/10.1108/LODJ-01-2019-0035
Palmer, B., Walls, M., Burgess, Z., & Stough, C. (2001). Emotional intelligence and effective leadership. Leadership & Organization Development Journal, 22(1), 5–10. https://doi.org/10.1108/01437730110380174
Rosete, D., & Ciarrochi, J. (2005). Emotional intelligence and its relationship to workplace performance outcomes of leadership effectiveness. Leadership and Organization Development Journal, 26(5), 388–399. https://doi.org/10.1108/01437730510607871
Shahab, M. A., Sobari, A., & Udin, U. (2018). Empowering leadership and organizational citizenship behavior: The mediating roles of psychological empowerment and emotional intelligence in medical service industry. International Journal of Economics and Business Administration, 6(3), 80–91. https://doi.org/10.35808 / ijeba / 165
Shapira-Lishchinsky, O., & Levy-Gazenfrantz, T. (2016). The multifaceted nature of mentors’ authentic leadership and mentees’ emotional intelligence: A critical perspective. Educational Management Administration and Leadership, 44(6), 951–969. https://doi.org/10.1177/1741143215595413
Sunindijo, R. Y., & Hadikusumo, B. H. W. (2014). Emotional intelligence for managing conflicts in the sociocultural norms of the thai construction industry. Journal of Management in Engineering, 30(6), 04014025. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000211
Taliadorou, N., & Pashiardis, P. (2015). Examining the role of emotional intelligence and political skill to educational leadership and their effects to teachers’ job satisfaction. Journal of Educational Administration, 53(5), 642–666. https://doi.org/10.1108/JEA-02-2014-0025
Walter, F., Cole, M. S., & Humphrey, R. H. (2011). Emotional intelligence: Sine Qua non of leadership or folderol? Academy of Management Perspectives, 25(1), 45–59. https://doi.org/10.5465 / AMP.2011.59198449
Walter, F., Humphrey, R. H., & Cole, M. S. (2012). Unleashing leadership potential: Toward an evidence-based management of emotional intelligence. Organizational Dynamics, 41(3), 212–219. https://doi.org/10.1016/j.orgdyn.2012.03.002
Ward, H. B. (2020). Resident Leadership in the Era of COVID-19: Harnessing Emotional Intelligence. Academic Medicine, 95(10), 1521–1523. https://doi.org/10.1097/ACM.0000000000003558
Weinberger, L. A. (2009). Emotional intelligence, leadership style, and perceived leadership effectiveness. Advances in Developing Human Resources, 11(6), 747–772. https://doi.org/10.1177/1523422309360811
Wolff, S. B., Pescosolido, A. T., & Druskat, V. U. (2002). Emotional intelligence as the basis of leadership emergence in self-managing teams. Leadership Quarterly, 13(5), 505–522. https://doi.org/10.1016/S1048-9843(02)00141-8
Yao, C., & Liu, Y. (2011). Charismatic leadership and organizational identification: The mediating role of followers’ emotional intelligence. BMEI 2011 - Proceedings 2011 International Conference on Business Management and Electronic Information, 393–396. https://doi.org/10.1109/ICBMEI.2011.5920477
Yildizbas, F. (2017). The relationship between teacher candidates’ emotional intelligence level, leadership styles and their academic success. Egitim Arastirmalari - Eurasian Journal of Educational Research, 67, 215–231. https://doi.org/10.14689/ejer.2017.67.13
Zupic, I., & Čater, T. (2015). Bibliometric Methods in Management and Organization. Organ. Res. Methods, 18(3), 429–472. https://doi.org/10.1177/1094428114562629
Publicado
2022-11-25
Cómo citar
Espina-Romero, L. C., Guerrero-Alcedo, J. M., & Ríos Parra, D. E. (2022). Inteligencia emocional en el liderazgo: Análisis de la actividad científica y agenda de investigación futura. Revista Venezolana De Gerencia, 27(8), 1401-1419. https://doi.org/10.52080/rvgluz.27.8.42
Sección
Organización y sociedad: mirada de sectores estratégicos clave
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