Liderazgo de rango total en administradores de condominios del sector Salitre de Bogotá, Colombia: análisis cualitativo
Palabras clave:
rango total, liderazgo transformacional, liderazgo transaccional, condominio, líder
Resumen
El objetivo de este estudio es determinar el estilo de liderazgo de los administradores de condominios en el Salitre de Bogotá, Colombia, utilizando una perspectiva cualitativa basada en el Modelo de Liderazgo de Rango Total. Se recopiló información primaria mediante la aplicación de entrevistas a 30 líderes, abordando preguntas abiertas. Los datos obtenidos fueron analizados cualitativamente para identificar patrones y tendencias en el estilo de liderazgo de la población estudiada. El proceso de análisis implicó la identificación de códigos clave para categorizar los segmentos del texto (Hernández-Sampieri, 2018), seguido de agrupaciones temáticas que dieron lugar a familias de códigos. Estas fueron articuladas por afinidad de contenido para identificar temas asociados que ayudaron a perfilar el estilo de liderazgo de la población objeto de estudio. Basado en el análisis de contenido, se reveló que la planeación estratégica, las habilidades en las relaciones interpersonales y la gestión del talento humano son elementos clave que caracterizan el estilo de liderazgo ejercido por los administradores de condominios en el sector Salitre.
Citas
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Consejo Nacional de Normalización y Certificación de Competencias Laborales. (26 de 08 de 2011). Administración de inmuebles en condominio, EC0112. http://www.excela.com.mx/PDF/EC0112.pdf
Donoso, R. (2014). Instituciones de Propiedad Horizontal y política de vivienda de interés social: Comparando Bogotá y Quito. IV Congreso Internacional de construcción de la infraestructura y vivienda “Modelo de desarrollo urbano y generación de proyectos de vivienda de interés social”. Quito, Ecuador. https://repository.tudelft.nl/file/File_3e350ed4-52b7-422c-ac1e-fd1219ec8757?preview=1
Donoso, R. E., & Elsinga, M. (2018). Management of low-income condominiums in Bogotá and Quito: the balance between property law and self-organisation. International Journal of Housing Policy, 18(2), 312–334. https://doi.org/10.1080/14616718.2016.1248608
Farahnak, L. R., Ehrhart, M. G., Torres, E. M., & Aarons, G. A. (2020). The influence of transformational leadership and leader attitudes on subordinate attitudes and implementation success. Journal of Leadership & Organizational Studies, 27(1), 98–111. https://doi.org/10.1177/1548051818824529
Harley, B., & Cornelissen, J. (2022). Rigor with or without templates? The pursuit of methodological rigor in qualitative research. Organizational Research Methods, 25(2), 239–261. https://doi.org/10.1177/1094428120937786
Hassan, Z. (2022). Employee retention through effective human resource management practices in Maldives: Mediation effects of compensation and rewards system. Journal of Entrepreneurship Management and Innovation, 18(2), 137–173. https://doi.org/10.7341/20221825
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Hopkins, E. A., Read, D. C., & Goss, R. C. (2017). Promoting sustainability in the United States multifamily property management industry. Journal of Housing and the Built Environment, 32(2), 361–376. https://doi.org/10.1007/s10901-016-9516-3
Huang, Y.-T., Liu, H., & Huang, L. (2021). How transformational and contingent reward leaderships influence university faculty’s organizational commitment: the mediating effect of psychological empowerment. Studies in Higher Education, 46(11), 2473–2490. https://doi.org/10.1080/03075079.2020.1723534
Itzkovich, Y., Heilbrunn, S., & Aleksic, A. (2020). Full range indeed? The forgotten dark side of leadership. Journal of Management Development, 39(7/8), 851–868. https://doi.org/10.1108/jmd-09-2019-0401
Kostenwein, D. (2021). Between walls and fences: How different types of gated communities shape the streets around them. Urban Studies (Edinburgh, Scotland), 58(16), 3230–3246. https://doi.org/10.1177/0042098020984320
Marshall, M. J., Marshall, S., & Goonan, D. (2018). HOA power relationship, problem-solving, and communication patterns during a major building renovation construction crisis. Housing and Society, 45(3), 186–205. https://doi.org/10.1080/08882746.2018.1529509
McCauley, C. D., & Palus, C. J. (2020). Developing the theory and practice of leadership development: A relational view. The Leadership Quarterly, 101456, 101456. https://doi.org/10.1016/j.leaqua.2020.101456
Mendoza, I. (2005). Estudio diagnóstico del perfil de liderazgo transformacional y transaccional de gerentes de ventas de una empresa farmacéutica a nivel nacional. [Tesis de doctorado. Universidad Autónoma de Tlaxcala., Morelos, México].
Monje-Amor, A., Abeal Vázquez, J. P., & Faíña, J. A. (2020). Transformational leadership and work engagement: Exploring the mediating role of structural empowerment. European Management Journal, 38(1), 169–178. https://doi.org/10.1016/j.emj.2019.06.007
Naciones Unidas. (2019). Guidelines on the Management and Ownership of Condominium Housing. Geneva. https://unece.org/DAM/hlm/documents/Publications/Condo_Guidelines_ECE_HBP_198_en.pdf
Northouse, P. (2016). Leadership: Theory and practice. Sage publications.
Omar, M., Mohd. Ali, H., Kamaruddin, N., Baba, M., Sapri, M., Abdullah, S., & Godwin Aliagha, G. U. (2015). Framework of stratified residential property management services. Jurnal teknologi, 75(10). https://doi.org/10.11113/jt.v75.5273
Puni, A., Mohammed, I., & Asamoah, E. (2018). Transformational leadership and job satisfaction: the moderating effect of contingent reward. Leadership & Organization Development Journal, 39(4), 522–537. https://doi.org/10.1108/lodj-11-2017-0358
Raziq, M. M., Borini, F. M., Malik, O. F., Ahmad, M., & Shabaz, M. (2018). Leadership styles, goal clarity, and project success: Evidence from project-based organizations in Pakistan. Leadership & Organization Development Journal, 39(2), 309–323. https://doi.org/10.1108/lodj-07-2017-0212
Read, D. C., & Sanderford, A. R. (2018). Sustaining sustainability in large real estate investment management firms. The Journal of Real Estate Portfolio Management, 24(1), 19–33. https://doi.org/10.1080/10835547.2018.12090004
Read, D.C. & Sanderford, A.R. (2018). Sustaining sustainability in large real estate investment management firms. Journal of Real Estate Portfolio Management, 24(1), 19-33. https://doi.org/10.1080/10835547.2018.12090004
Read, D.C. & Sanderford, D. (2017). Innovation districts at the crossroads of the entrepreneurial city and the sustainable city. Journal of Sustainable Real Estate, 9(1), 131-152. https://doi.org/10.1080/10835547.2017.12091895
Richards, L., & Morse, J. M. (2012). Readme First for a User′ s Guide to Qualitative Methods. Sage publications.
Rincón-Salazar, M. T. (2017). La convivencia vecinal en unidades residenciales de Cali, Colombia. Un análisis cualitativo con modelo multidimensional. ENTRAMADO, 14(1), 214–229. https://doi.org/10.18041/entramado.2018v14n1.27116
Robbins, S. y Judge, T. (2009). Comportamiento organizacional. (10ma ed.). Editorial Pearson Educación.
Roitman, S. (2016). Urbanizaciones cerradas a escala planetaria. PROSPECTIVA. Revista De Trabajo Social E Intervención Social, (21), 13–22. https://doi.org/10.25100/prts.v0i21.918
Schoemaker, P. J. H., Heaton, S., & Teece, D. (2018). Innovation, dynamic capabilities, and leadership. California Management Review, 61(1), 15–42. https://doi.org/10.1177/0008125618790246
Siangchokyoo, N., Klinger, R. L., & Campion, E. D. (2020). Follower transformation as the linchpin of transformational leadership theory: A systematic review and future research agenda. The Leadership Quarterly, 31(1), 101341. https://doi.org/10.1016/j.leaqua.2019.101341
Stirling, J. B., II. (1998). The role of leadership in condominium and homeowner associations. The Journal of Leadership Studies, 5(1), 148–155. https://doi.org/10.1177/107179199800500113
Treffers, S. R., & Lippert, R. K. (2020). Condominium self-governance? Issues, external interests, and the limits of statutory reform. Housing Studies, 35(6), 1025–1049. https://doi.org/10.1080/02673037.2019.1646217
Tuning América Latina. (2021). Proyecto Tuning. Recuperado de http://www.tuningal.org/index.php?option=com_contentyview=articleyid=165yItemid=174
Usman, M., Ali, M., Yousaf, Z., Anwar, F., Waqas, M., & Khan, M. A. S. (2020). The relationship between laissez‐faire leadership and burnout: Mediation through work alienation and the moderating role of political skill. Canadian Journal of Administrative Sciences / Revue Canadienne Des Sciences de l Administration, 37(4), 423–434. https://doi.org/10.1002/cjas.1568
Vergara L. (2016). Gestión de la vivienda social. hechos, desafíos y campos de acción. CA Ciudad/Arquitectura, (152), 1-7. https://www.researchgate.net/publication/313853706_Gestion_de_la_Vivienda_Social_Hechos_desafios_y_campos_de_accion
Vergara, L. M., Gruis, V., & van der Flier, K. (2019). Understanding housing management by low-income homeowners: Technical, organisational and sociocultural challenges in Chilean condominium housing. Buildings, 9(3), 65. https://doi.org/10.3390/buildings9030065
Walumbwa, F. O., Avolio, B. J., Gardner, W. L., Wernsing, T. S., & Peterson, S. J. (2008). Authentic leadership: Development and validation of a theory-based measure. Journal of Management, 34(1), 89–126. https://doi.org/10.1177/0149206307308913
Wang, F., Yin, H., & Zhou, Z. (2012). The adoption of bottom-up governance in China’s homeowner associations. Management and Organization Review, 8(3), 559-583.
Young, H. R., Glerum, D. R., Joseph, D. L., & McCord, M. A. (2021). A meta-analysis of transactional leadership and follower performance: Double-edged effects of LMX and empowerment. Journal of Management, 47(5), 1255–1280. https://doi.org/10.1177/0149206320908646
Zhu, J., Song, L. J., Zhu, L., & Johnson, R. E. (2019). Visualizing the landscape and evolution of leadership research. The Leadership Quarterly, 30(2), 215–232. https://doi.org/10.1016/j.leaqua.2018.06.003
Bass, B. and Avolio, B. (2004). Multifactor Leadership Questionnaire. MindGarden.
Bass, B. M. (1999). Two decades of research and development in transformational leadership. European Journal of Work and Organizational Psychology, 8(1), 9–32. https://doi.org/10.1080/135943299398410
Breevaart, K., & Zacher, H. (2019). Main and interactive effects of weekly transformational and laissez-faire leadership on followers’ trust in the leader and leader effectiveness. Journal of Occupational and Organizational Psychology, 92(2), 384–409. https://doi.org/10.1111/joop.12253
Bryman, A., Collinson, D., Keith Grint, B., y Uhl-Bien, M. (2011). The SAGE Handbook of Leadership. SAGE Publications Ltd.
Carter, M. Z., Armenakis, A. A., Feild, H. S., & Mossholder, K. W. (2013). Transformational leadership, relationship quality, and employee performance during continuous incremental organizational change. Journal of Organizational Behavior, 34(7), 942–958. https://doi.org/10.1002/job.1824
Congreso de Colombia (2001). Ley 675 de 2001. http://www.secretariasenado.gov.co/senado/basedoc/ley_0675_2001.html
Conlon, C., Timonen, V., Elliott-O’Dare, C., O’Keeffe, S., & Foley, G. (2020). Confused about theoretical sampling? Engaging theoretical sampling in diverse grounded theory studies. Qualitative Health Research, 30(6), 947–959. https://doi.org/10.1177/1049732319899139
Consejo Nacional de Normalización y Certificación de Competencias Laborales. (26 de 08 de 2011). Administración de inmuebles en condominio, EC0112. http://www.excela.com.mx/PDF/EC0112.pdf
Donoso, R. (2014). Instituciones de Propiedad Horizontal y política de vivienda de interés social: Comparando Bogotá y Quito. IV Congreso Internacional de construcción de la infraestructura y vivienda “Modelo de desarrollo urbano y generación de proyectos de vivienda de interés social”. Quito, Ecuador. https://repository.tudelft.nl/file/File_3e350ed4-52b7-422c-ac1e-fd1219ec8757?preview=1
Donoso, R. E., & Elsinga, M. (2018). Management of low-income condominiums in Bogotá and Quito: the balance between property law and self-organisation. International Journal of Housing Policy, 18(2), 312–334. https://doi.org/10.1080/14616718.2016.1248608
Farahnak, L. R., Ehrhart, M. G., Torres, E. M., & Aarons, G. A. (2020). The influence of transformational leadership and leader attitudes on subordinate attitudes and implementation success. Journal of Leadership & Organizational Studies, 27(1), 98–111. https://doi.org/10.1177/1548051818824529
Harley, B., & Cornelissen, J. (2022). Rigor with or without templates? The pursuit of methodological rigor in qualitative research. Organizational Research Methods, 25(2), 239–261. https://doi.org/10.1177/1094428120937786
Hassan, Z. (2022). Employee retention through effective human resource management practices in Maldives: Mediation effects of compensation and rewards system. Journal of Entrepreneurship Management and Innovation, 18(2), 137–173. https://doi.org/10.7341/20221825
Hernández, R., Fernández, C., y Baptista, M. (2014). Metodología de la investigación. (6° ed.). México: McGraw Hill Interamericana Editores S.A. de C.V.
Heskin, A. D. (2019). The struggle for community. Routledge.
Hopkins, E. A., Read, D. C., & Goss, R. C. (2017). Promoting sustainability in the United States multifamily property management industry. Journal of Housing and the Built Environment, 32(2), 361–376. https://doi.org/10.1007/s10901-016-9516-3
Huang, Y.-T., Liu, H., & Huang, L. (2021). How transformational and contingent reward leaderships influence university faculty’s organizational commitment: the mediating effect of psychological empowerment. Studies in Higher Education, 46(11), 2473–2490. https://doi.org/10.1080/03075079.2020.1723534
Itzkovich, Y., Heilbrunn, S., & Aleksic, A. (2020). Full range indeed? The forgotten dark side of leadership. Journal of Management Development, 39(7/8), 851–868. https://doi.org/10.1108/jmd-09-2019-0401
Kostenwein, D. (2021). Between walls and fences: How different types of gated communities shape the streets around them. Urban Studies (Edinburgh, Scotland), 58(16), 3230–3246. https://doi.org/10.1177/0042098020984320
Marshall, M. J., Marshall, S., & Goonan, D. (2018). HOA power relationship, problem-solving, and communication patterns during a major building renovation construction crisis. Housing and Society, 45(3), 186–205. https://doi.org/10.1080/08882746.2018.1529509
McCauley, C. D., & Palus, C. J. (2020). Developing the theory and practice of leadership development: A relational view. The Leadership Quarterly, 101456, 101456. https://doi.org/10.1016/j.leaqua.2020.101456
Mendoza, I. (2005). Estudio diagnóstico del perfil de liderazgo transformacional y transaccional de gerentes de ventas de una empresa farmacéutica a nivel nacional. [Tesis de doctorado. Universidad Autónoma de Tlaxcala., Morelos, México].
Monje-Amor, A., Abeal Vázquez, J. P., & Faíña, J. A. (2020). Transformational leadership and work engagement: Exploring the mediating role of structural empowerment. European Management Journal, 38(1), 169–178. https://doi.org/10.1016/j.emj.2019.06.007
Naciones Unidas. (2019). Guidelines on the Management and Ownership of Condominium Housing. Geneva. https://unece.org/DAM/hlm/documents/Publications/Condo_Guidelines_ECE_HBP_198_en.pdf
Northouse, P. (2016). Leadership: Theory and practice. Sage publications.
Omar, M., Mohd. Ali, H., Kamaruddin, N., Baba, M., Sapri, M., Abdullah, S., & Godwin Aliagha, G. U. (2015). Framework of stratified residential property management services. Jurnal teknologi, 75(10). https://doi.org/10.11113/jt.v75.5273
Puni, A., Mohammed, I., & Asamoah, E. (2018). Transformational leadership and job satisfaction: the moderating effect of contingent reward. Leadership & Organization Development Journal, 39(4), 522–537. https://doi.org/10.1108/lodj-11-2017-0358
Raziq, M. M., Borini, F. M., Malik, O. F., Ahmad, M., & Shabaz, M. (2018). Leadership styles, goal clarity, and project success: Evidence from project-based organizations in Pakistan. Leadership & Organization Development Journal, 39(2), 309–323. https://doi.org/10.1108/lodj-07-2017-0212
Read, D. C., & Sanderford, A. R. (2018). Sustaining sustainability in large real estate investment management firms. The Journal of Real Estate Portfolio Management, 24(1), 19–33. https://doi.org/10.1080/10835547.2018.12090004
Read, D.C. & Sanderford, A.R. (2018). Sustaining sustainability in large real estate investment management firms. Journal of Real Estate Portfolio Management, 24(1), 19-33. https://doi.org/10.1080/10835547.2018.12090004
Read, D.C. & Sanderford, D. (2017). Innovation districts at the crossroads of the entrepreneurial city and the sustainable city. Journal of Sustainable Real Estate, 9(1), 131-152. https://doi.org/10.1080/10835547.2017.12091895
Richards, L., & Morse, J. M. (2012). Readme First for a User′ s Guide to Qualitative Methods. Sage publications.
Rincón-Salazar, M. T. (2017). La convivencia vecinal en unidades residenciales de Cali, Colombia. Un análisis cualitativo con modelo multidimensional. ENTRAMADO, 14(1), 214–229. https://doi.org/10.18041/entramado.2018v14n1.27116
Robbins, S. y Judge, T. (2009). Comportamiento organizacional. (10ma ed.). Editorial Pearson Educación.
Roitman, S. (2016). Urbanizaciones cerradas a escala planetaria. PROSPECTIVA. Revista De Trabajo Social E Intervención Social, (21), 13–22. https://doi.org/10.25100/prts.v0i21.918
Schoemaker, P. J. H., Heaton, S., & Teece, D. (2018). Innovation, dynamic capabilities, and leadership. California Management Review, 61(1), 15–42. https://doi.org/10.1177/0008125618790246
Siangchokyoo, N., Klinger, R. L., & Campion, E. D. (2020). Follower transformation as the linchpin of transformational leadership theory: A systematic review and future research agenda. The Leadership Quarterly, 31(1), 101341. https://doi.org/10.1016/j.leaqua.2019.101341
Stirling, J. B., II. (1998). The role of leadership in condominium and homeowner associations. The Journal of Leadership Studies, 5(1), 148–155. https://doi.org/10.1177/107179199800500113
Treffers, S. R., & Lippert, R. K. (2020). Condominium self-governance? Issues, external interests, and the limits of statutory reform. Housing Studies, 35(6), 1025–1049. https://doi.org/10.1080/02673037.2019.1646217
Tuning América Latina. (2021). Proyecto Tuning. Recuperado de http://www.tuningal.org/index.php?option=com_contentyview=articleyid=165yItemid=174
Usman, M., Ali, M., Yousaf, Z., Anwar, F., Waqas, M., & Khan, M. A. S. (2020). The relationship between laissez‐faire leadership and burnout: Mediation through work alienation and the moderating role of political skill. Canadian Journal of Administrative Sciences / Revue Canadienne Des Sciences de l Administration, 37(4), 423–434. https://doi.org/10.1002/cjas.1568
Vergara L. (2016). Gestión de la vivienda social. hechos, desafíos y campos de acción. CA Ciudad/Arquitectura, (152), 1-7. https://www.researchgate.net/publication/313853706_Gestion_de_la_Vivienda_Social_Hechos_desafios_y_campos_de_accion
Vergara, L. M., Gruis, V., & van der Flier, K. (2019). Understanding housing management by low-income homeowners: Technical, organisational and sociocultural challenges in Chilean condominium housing. Buildings, 9(3), 65. https://doi.org/10.3390/buildings9030065
Walumbwa, F. O., Avolio, B. J., Gardner, W. L., Wernsing, T. S., & Peterson, S. J. (2008). Authentic leadership: Development and validation of a theory-based measure. Journal of Management, 34(1), 89–126. https://doi.org/10.1177/0149206307308913
Wang, F., Yin, H., & Zhou, Z. (2012). The adoption of bottom-up governance in China’s homeowner associations. Management and Organization Review, 8(3), 559-583.
Young, H. R., Glerum, D. R., Joseph, D. L., & McCord, M. A. (2021). A meta-analysis of transactional leadership and follower performance: Double-edged effects of LMX and empowerment. Journal of Management, 47(5), 1255–1280. https://doi.org/10.1177/0149206320908646
Zhu, J., Song, L. J., Zhu, L., & Johnson, R. E. (2019). Visualizing the landscape and evolution of leadership research. The Leadership Quarterly, 30(2), 215–232. https://doi.org/10.1016/j.leaqua.2018.06.003
Publicado
2024-09-20
Cómo citar
Torres Nova, E. Y., Mora Pabón, R., & Castellanos Narciso, J. E. (2024). Liderazgo de rango total en administradores de condominios del sector Salitre de Bogotá, Colombia: análisis cualitativo. Revista Venezolana De Gerencia, 29(108), 1649-1663. https://doi.org/10.52080/rvgluz.29.108.11
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