Supply Chain Integration, Quality, and Knowledge Management in the Aerospace Industry
Palabras clave:
Supply chain management, Structural Equation Modelling, Supply Chain Quality integration, competitive advantages, knowledge management
Resumen
In recent years, Supply Chain Integration (SCI) has gained attention in academic and empirical research. However, SCI has little consensus on conceptualizations, definitions, and dimensions. This research aims to analyze how quality management and knowledge management contribute to integrating the supply chain and participate in solving some of this misleading analysis of the aerospace industry in Queretaro, Mexico. To evaluate the influence of the variables, the structural equation modeling was used using the partial least squares approach (SEM-PLS). A census was made of the 48 firms in the aerospace industry through an interview with the firm’s executives. The model results show that knowledge management positively and significantly influences supply chain integration. Information and knowledge acquisition, both internally and externally, are essential for firms to improve their performance. Firms also must develop quality management systems that involve all the participants to integrate into global supply chains.
Citas
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Ayoub, H. F., Abdallah, A. B., & Suifan, T. S. (2017). The effect of supply chain integration on technical innovation in Jordan. Benchmarking: An International Journal, 24(3), 594–616. https://doi.org/10.1108/BIJ-06-2016-0088
Chau, K.-Y., Tang, Y. M., Liu, X., Ip, Y.-K., & Tao, Y. (2021). Investigation of critical success factors for improving supply chain quality management in manufacturing. Enterprise Information Systems, 15(10), 1418–1437. https://doi.org/10.1080/17517575.2021.1880642
Chión, S. J., Charles, V., & Morales, J. (2019). The impact of organizational culture, organizational structure and technological infrastructure on process improvement through knowledge sharing. Business Process Management Journal, 26(6), 1443–1472. https://doi.org/10.1108/BPMJ-10-2018-0279
Chuang, S. H., Liao, C., & Lin, S. (2013). Determinants of knowledge management with information technology support impact on firm performance. Information Technology and Management, 14(3), 217–230. https://doi.org/10.1007/s10799-013-0153-1
Ciavolino, E., Aria, M., Cheah, J.-H., & Roldán, J. L. (2022). A tale of PLS Structural Equation Modelling: Episode I— A Bibliometrix Citation Analysis. Social Indicators Research, 164(3), 1323–1348. https://doi.org/10.1007/s11205-022-02994-7
Danese, P., Molinaro, M., & Romano, P. (2020). Investigating fit in supply chain integration: A systematic literature review on context, practices, performance links. Journal of Purchasing and Supply Management, 26(5), 100634. https://doi.org/10.1016/j.pursup.2020.100634
Deng, W., Feng, L., Zhao, X., & Lou, Y. (2020). Effects of supply chain competition on firms’ product sustainability strategy. Journal of Cleaner Production, 275, 124061. https://doi.org/10.1016/j.jclepro.2020.124061
Farooq, R. (2023). Employee exit and its relationship with multidimensional knowledge retention: the moderating role of organizational structure. VINE Journal of Information and Knowledge Management Systems, 53(6), 1207–1230. https://doi.org/10.1108/VJIKMS-06-2021-0093
Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58–71. https://doi.org/10.1016/j.jom.2009.06.001
Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39. https://doi.org/10.2307/3151312
Frohlich, M. T., & Westbrook, R. (2001). Arcs of integration: An international study of supply chain strategies. Journal of Operations Management, 19(2), 185–200. https://doi.org/10.1016/S0272-6963(00)00055-3
Gu, M., Yang, L., & Huo, B. (2021). The impact of information technology usage on supply chain resilience and performance: An ambidexterous view. International Journal of Production Economics, 232, 107956. https://doi.org/10.1016/j.ijpe.2020.107956
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications Inc.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). THE USE OF PARTIAL LEAST SQUARES PATH MODELING IN INTERNATIONAL MARKETING. https://doi.org/10.1108/S1474-7979(2009)0000020014
Hult, G. T. M., Ketchen, D. J., & Arrfelt, M. (2007). Strategic supply chain management: Improving performance through a culture of competitiveness and knowledge development. Strategic Management Journal, 28(10), 1035–1052. https://doi.org/10.1002/smj.627
Huo, B., Zhao, X., & Lai, F. (2014). Supply Chain Quality Integration: Antecedents and Consequences. IEEE Transactions on Engineering Management, 61(1), 38–51. https://doi.org/10.1109/TEM.2013.2278543
Khanuja, A., & Jain, R. K. (2019). Supply chain integration: a review of enablers, dimensions and performance. Benchmarking: An International Journal, 27(1), 264–301. https://doi.org/10.1108/BIJ-07-2018-0217
Koçoǧlu, I., Imamoǧlu, S. Z., Ince, H., & Keskin, H. (2011). The effect of supply chain integration on information sharing: Enhancing the supply chain performance. Procedia - Social and Behavioral Sciences, 24, 1630–1649. https://doi.org/10.1016/j.sbspro.2011.09.016
Leuschner, R., Rogers, D. S., & Charvet, F. F. (2013). A Meta-Analysis of Supply Chain Integration and Firm Performance. Journal of Supply Chain Management, 49(2), 34–57. https://doi.org/10.1111/jscm.12013
Li, G. (2021). The impact of supply chain relationship quality on knowledge sharing and innovation performance: evidence from Chinese manufacturing industry. Journal of Business & Industrial Marketing, 36(5), 834–848. https://doi.org/10.1108/JBIM-02-2020-0109
Lim, A.-F., Lee, V.-H., Foo, P.-Y., Ooi, K.-B., & Wei–Han Tan, G. (2022). Unfolding the impact of supply chain quality management practices on sustainability performance: an artificial neural network approach. Supply Chain Management: An International Journal, 27(5), 611–624. https://doi.org/10.1108/SCM-03-2021-0129
Lotfi, Z., Mukhtar, M., Sahran, S., & Zadeh, A. T. (2013). Information Sharing in Supply Chain Management. Procedia Technology, 11, 298–304. https://doi.org/10.1016/j.protcy.2013.12.194
Madhavaram, S., Hall, K., Ghosh, A. K., & Badrinarayanan, V. (2024). Building upstream supplier capabilities for downstream customization: The role of collaboration capital. Journal of Business Logistics, 45(1). https://doi.org/10.1111/jbl.12369
Pizzichini, L., Temperini, V., Caboni, F., & Papa, A. (2023). The role of digital knowledge servitization in supply chain management. International Journal of Physical Distribution & Logistics Management, 53(5/6), 589–611. https://doi.org/10.1108/IJPDLM-06-2022-0202
Prajogo, D., & Olhager, J. (2012). Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration. International Journal of Production Economics, 135(1), 514–522. https://doi.org/10.1016/j.ijpe.2011.09.001
Quang, H. T., Sampaio, P., Carvalho, M. S., Fernandes, A. C., Binh An, D. T., & Vilhenac, E. (2016). An extensive structural model of supply chain quality management and firm performance. International Journal of Quality & Reliability Management, 33(4), 444–464. https://doi.org/10.1108/IJQRM-11-2014-0188
Shmueli, G., Sarstedt, M., Hair, J. F., Cheah, J.-H., Ting, H., Vaithilingam, S., & Ringle, C. M. (2019). Predictive model assessment in PLS-SEM: guidelines for using PLSpredict. European Journal of Marketing, 53(11), 2322–2347. https://doi.org/10.1108/EJM-02-2019-0189
Shukor, A. A. A., Newaz, Md. S., Rahman, M. K., & Taha, A. Z. (2021). Supply chain integration impacts supply chain agility and organizational flexibility in manufacturing firms. International Journal of Emerging Markets, 16(8), 1721–1744. https://doi.org/10.1108/IJOEM-04-2020-0418
Sudhindra, S., Ganesh, L. S., & Kaur, A. (2020). Strategic parameters of knowledge sharing in supply chains. Knowledge Management Research & Practice, 18(3), 310–322. https://doi.org/10.1080/14778238.2019.1654417
Sudusinghe, J. I., & Seuring, S. (2022). Supply chain collaboration and sustainability performance in circular economy: A systematic literature review. International Journal of Production Economics, 245, 108402. https://doi.org/10.1016/j.ijpe.2021.108402
Sundram, V. P. K., Chhetri, P., & Bahrin, A. S. (2020). The Consequences of Information Technology, Information Sharing and Supply Chain Integration, towards Supply Chain Performance and Firm Performance. Journal of International Logistics and Trade, 18(1), 15–31. https://doi.org/10.24006/jilt.2020.18.1.015
Vanpoucke, E., Vereecke, A., & Muylle, S. (2017). Leveraging the impact of supply chain integration through information technology. International Journal of Operations and Production Management, 37(4), 510–530. https://doi.org/10.1108/IJOPM-07-2015-0441
Wang, M., Liu, J., Wang, H., Cheung, W. K., & Xie, X. (2008). On-demand e-supply chain integration: A multi-agent constraint-based approach. Expert Systems with Applications, 34(4), 2683–2692. https://doi.org/10.1016/j.eswa.2007.05.041
Weckenmann, A., Akkasoglu, G., & Werner, T. (2015). Quality management - History and trends. TQM Journal, 27(3), 281–293. https://doi.org/10.1108/TQM-11-2013-0125
Yang, J., Xie, H., Yu, G., & Liu, M. (2021). Achieving a just–in–time supply chain: The role of supply chain intelligence. International Journal of Production Economics, 231, 107878. https://doi.org/10.1016/j.ijpe.2020.107878
Ayoub, H. F., Abdallah, A. B., & Suifan, T. S. (2017). The effect of supply chain integration on technical innovation in Jordan. Benchmarking: An International Journal, 24(3), 594–616. https://doi.org/10.1108/BIJ-06-2016-0088
Chau, K.-Y., Tang, Y. M., Liu, X., Ip, Y.-K., & Tao, Y. (2021). Investigation of critical success factors for improving supply chain quality management in manufacturing. Enterprise Information Systems, 15(10), 1418–1437. https://doi.org/10.1080/17517575.2021.1880642
Chión, S. J., Charles, V., & Morales, J. (2019). The impact of organizational culture, organizational structure and technological infrastructure on process improvement through knowledge sharing. Business Process Management Journal, 26(6), 1443–1472. https://doi.org/10.1108/BPMJ-10-2018-0279
Chuang, S. H., Liao, C., & Lin, S. (2013). Determinants of knowledge management with information technology support impact on firm performance. Information Technology and Management, 14(3), 217–230. https://doi.org/10.1007/s10799-013-0153-1
Ciavolino, E., Aria, M., Cheah, J.-H., & Roldán, J. L. (2022). A tale of PLS Structural Equation Modelling: Episode I— A Bibliometrix Citation Analysis. Social Indicators Research, 164(3), 1323–1348. https://doi.org/10.1007/s11205-022-02994-7
Danese, P., Molinaro, M., & Romano, P. (2020). Investigating fit in supply chain integration: A systematic literature review on context, practices, performance links. Journal of Purchasing and Supply Management, 26(5), 100634. https://doi.org/10.1016/j.pursup.2020.100634
Deng, W., Feng, L., Zhao, X., & Lou, Y. (2020). Effects of supply chain competition on firms’ product sustainability strategy. Journal of Cleaner Production, 275, 124061. https://doi.org/10.1016/j.jclepro.2020.124061
Farooq, R. (2023). Employee exit and its relationship with multidimensional knowledge retention: the moderating role of organizational structure. VINE Journal of Information and Knowledge Management Systems, 53(6), 1207–1230. https://doi.org/10.1108/VJIKMS-06-2021-0093
Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58–71. https://doi.org/10.1016/j.jom.2009.06.001
Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39. https://doi.org/10.2307/3151312
Frohlich, M. T., & Westbrook, R. (2001). Arcs of integration: An international study of supply chain strategies. Journal of Operations Management, 19(2), 185–200. https://doi.org/10.1016/S0272-6963(00)00055-3
Gu, M., Yang, L., & Huo, B. (2021). The impact of information technology usage on supply chain resilience and performance: An ambidexterous view. International Journal of Production Economics, 232, 107956. https://doi.org/10.1016/j.ijpe.2020.107956
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications Inc.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). THE USE OF PARTIAL LEAST SQUARES PATH MODELING IN INTERNATIONAL MARKETING. https://doi.org/10.1108/S1474-7979(2009)0000020014
Hult, G. T. M., Ketchen, D. J., & Arrfelt, M. (2007). Strategic supply chain management: Improving performance through a culture of competitiveness and knowledge development. Strategic Management Journal, 28(10), 1035–1052. https://doi.org/10.1002/smj.627
Huo, B., Zhao, X., & Lai, F. (2014). Supply Chain Quality Integration: Antecedents and Consequences. IEEE Transactions on Engineering Management, 61(1), 38–51. https://doi.org/10.1109/TEM.2013.2278543
Khanuja, A., & Jain, R. K. (2019). Supply chain integration: a review of enablers, dimensions and performance. Benchmarking: An International Journal, 27(1), 264–301. https://doi.org/10.1108/BIJ-07-2018-0217
Koçoǧlu, I., Imamoǧlu, S. Z., Ince, H., & Keskin, H. (2011). The effect of supply chain integration on information sharing: Enhancing the supply chain performance. Procedia - Social and Behavioral Sciences, 24, 1630–1649. https://doi.org/10.1016/j.sbspro.2011.09.016
Leuschner, R., Rogers, D. S., & Charvet, F. F. (2013). A Meta-Analysis of Supply Chain Integration and Firm Performance. Journal of Supply Chain Management, 49(2), 34–57. https://doi.org/10.1111/jscm.12013
Li, G. (2021). The impact of supply chain relationship quality on knowledge sharing and innovation performance: evidence from Chinese manufacturing industry. Journal of Business & Industrial Marketing, 36(5), 834–848. https://doi.org/10.1108/JBIM-02-2020-0109
Lim, A.-F., Lee, V.-H., Foo, P.-Y., Ooi, K.-B., & Wei–Han Tan, G. (2022). Unfolding the impact of supply chain quality management practices on sustainability performance: an artificial neural network approach. Supply Chain Management: An International Journal, 27(5), 611–624. https://doi.org/10.1108/SCM-03-2021-0129
Lotfi, Z., Mukhtar, M., Sahran, S., & Zadeh, A. T. (2013). Information Sharing in Supply Chain Management. Procedia Technology, 11, 298–304. https://doi.org/10.1016/j.protcy.2013.12.194
Madhavaram, S., Hall, K., Ghosh, A. K., & Badrinarayanan, V. (2024). Building upstream supplier capabilities for downstream customization: The role of collaboration capital. Journal of Business Logistics, 45(1). https://doi.org/10.1111/jbl.12369
Pizzichini, L., Temperini, V., Caboni, F., & Papa, A. (2023). The role of digital knowledge servitization in supply chain management. International Journal of Physical Distribution & Logistics Management, 53(5/6), 589–611. https://doi.org/10.1108/IJPDLM-06-2022-0202
Prajogo, D., & Olhager, J. (2012). Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration. International Journal of Production Economics, 135(1), 514–522. https://doi.org/10.1016/j.ijpe.2011.09.001
Quang, H. T., Sampaio, P., Carvalho, M. S., Fernandes, A. C., Binh An, D. T., & Vilhenac, E. (2016). An extensive structural model of supply chain quality management and firm performance. International Journal of Quality & Reliability Management, 33(4), 444–464. https://doi.org/10.1108/IJQRM-11-2014-0188
Shmueli, G., Sarstedt, M., Hair, J. F., Cheah, J.-H., Ting, H., Vaithilingam, S., & Ringle, C. M. (2019). Predictive model assessment in PLS-SEM: guidelines for using PLSpredict. European Journal of Marketing, 53(11), 2322–2347. https://doi.org/10.1108/EJM-02-2019-0189
Shukor, A. A. A., Newaz, Md. S., Rahman, M. K., & Taha, A. Z. (2021). Supply chain integration impacts supply chain agility and organizational flexibility in manufacturing firms. International Journal of Emerging Markets, 16(8), 1721–1744. https://doi.org/10.1108/IJOEM-04-2020-0418
Sudhindra, S., Ganesh, L. S., & Kaur, A. (2020). Strategic parameters of knowledge sharing in supply chains. Knowledge Management Research & Practice, 18(3), 310–322. https://doi.org/10.1080/14778238.2019.1654417
Sudusinghe, J. I., & Seuring, S. (2022). Supply chain collaboration and sustainability performance in circular economy: A systematic literature review. International Journal of Production Economics, 245, 108402. https://doi.org/10.1016/j.ijpe.2021.108402
Sundram, V. P. K., Chhetri, P., & Bahrin, A. S. (2020). The Consequences of Information Technology, Information Sharing and Supply Chain Integration, towards Supply Chain Performance and Firm Performance. Journal of International Logistics and Trade, 18(1), 15–31. https://doi.org/10.24006/jilt.2020.18.1.015
Vanpoucke, E., Vereecke, A., & Muylle, S. (2017). Leveraging the impact of supply chain integration through information technology. International Journal of Operations and Production Management, 37(4), 510–530. https://doi.org/10.1108/IJOPM-07-2015-0441
Wang, M., Liu, J., Wang, H., Cheung, W. K., & Xie, X. (2008). On-demand e-supply chain integration: A multi-agent constraint-based approach. Expert Systems with Applications, 34(4), 2683–2692. https://doi.org/10.1016/j.eswa.2007.05.041
Weckenmann, A., Akkasoglu, G., & Werner, T. (2015). Quality management - History and trends. TQM Journal, 27(3), 281–293. https://doi.org/10.1108/TQM-11-2013-0125
Yang, J., Xie, H., Yu, G., & Liu, M. (2021). Achieving a just–in–time supply chain: The role of supply chain intelligence. International Journal of Production Economics, 231, 107878. https://doi.org/10.1016/j.ijpe.2020.107878
Publicado
2024-12-15
Cómo citar
Gastélum-Valdez, J. S., Valenzo-Jiménez, M. A., Martínez-Arroyo, J. A., & González-Samaniego, A. (2024). Supply Chain Integration, Quality, and Knowledge Management in the Aerospace Industry. Revista Venezolana De Gerencia, 29(12), 1145-1157. https://doi.org/10.52080/rvgluz.29.e12.17
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