La felicidad en el trabajo
Palabras clave:
Desempeño de los trabajadores, felicidad laboral, felicidad en el trabajo
Resumen
El objetivo es presentar un análisis de la producción científica sobre la felicidad en el desempeño de los trabajadores en las organizaciones. Esta investigación se llevó a cabo en la Web of Science, los datos fueron procesados en RStudio y VosViewer. La producción científica sobre el tema es baja, se constató que se encuentra muy concentrada en el ámbito de países como continentes. Poco a poco son cada vez más las organizaciones que se preocupan por sus trabajadores y de brindarles un buen ambiente laboral que les proporcione las herramientas necesarias para desempeñarse adecuadamente, contribuyendo a la felicidad laboral de cada uno y de esta forma obtener mejores resultados a nivel organizacional. Se pudo constatar que recién en el segundo lustro de los años 2010 se produjo un mayor interés global por la felicidad en el trabajo y eso coincide con mayores complejidades en el mercado laboral y también en la sociedad. Cada vez son más los autores que se están interesando en el tema de la felicidad laboral, es imprescindible analizarlo desde diferentes perspectivas y no solo enfocado en el desempeño de los trabajadores y en el efecto que produce en los resultados de las organizaciones.
Citas
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• Giardini, A., & Frese, M. (2008). Linking service employees’ emotional competence to customer satisfaction: a multilevel approach. Journal of Organizational Behavior, 29(2), 155–170. https://doi.org/10.1002/job.509
• Guignon, C. B. (Ed.). (1999). The good life. Hackett Publishing.
• Harter, J. K., Schmidt, F. L., & Keyes, C. L. M. (2003). Well-being in the workplace and its relationship to business outcomes: A review of the Gallup studies. In Flourishing: Positive psychology and the life well-lived (pp. 205–224). American Psychological Association.
• Hewett, R., Liefooghe, A., Visockaite, G., & Roongrerngsuke, S. (2018). Bullying at work: cognitive appraisal of negative acts, coping, well-being, and performance”. Journal of Occupational Health Psychology, 23(1).
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• Huta, V., & Ryan, R. M. (2010). Pursuing pleasure or virtue: The differential and overlapping well-being benefits of hedonic and eudaimonic motives. Journal of Happiness Studies, 11(6), 735–762. https://doi.org/10.1007/s10902-009-9171-4
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• Keyes, C. L. M. (2005). Mental illness and/or mental health? Investigating axioms of the complete state model of health. Journal of Consulting and Clinical Psychology, 73(3), 539–548. https://doi.org/10.1037/0022-006X.73.3.539
• LePine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. The Journal of Applied Psychology, 87(1), 52–65. https://doi.org/10.1037/0021-9010.87.1.52
• Lyubomirsky, S., King, L., & Diener, E. (2005). The benefits of frequent positive affect: does happiness lead to success? Psychological Bulletin, 131(6), 803–855. https://doi.org/10.1037/0033-2909.131.6.803
• Malluk, A. L. (2018). Felicidad organizacional: mediación entre la valoración del empleado y la productividad. Una mirada a su gestión en el sector estatal. Anagramas - Rumbos y Sentidos de La Comunicación, 17(33), 215–250. https://doi.org/10.22395/angr.v17n33a10
• Margot, J.-P. (2007). La felicidad. Praxis Filosófica Nueva Serie, 25, 55–80. http://www.scielo.org.co/scielo.php?script=sci_arttext&pid=S0120-46882007000200004
• Mcbride, M. (2001). Relative-Income Effects on Subjective Well-Being in the Cross-Section”. Journal of Economic Behavior and Organization, 45, 251–278.
• McMahon, D. M. (2006). Una historia de la felicidad. Taurus.
• Meyers, C. (2007), Industrial Psychology, Garnsey Press, New York, NY.
• Minsal Pérez, Delaray, & Pérez Rodríguez, Yudit. (2007). Hacia una nueva cultura organizacional: la cultura del conocimiento. ACIMED, 16(3), http://scielo.sld.cu/scielo.php?script=sci_arttext&pid=S1024-94352007000900008&lng=es&tlng=es.
• Mitchell, J., Vella-Brodrick, D., & Klein, B. (2010). Positive psychology and the internet: A mental health opportunity. E-Journal of Applied Psychology: Clinical and Social Issues, 6(2). https://doi.org/10.7790/ejap.v6i2.230
• Moccia, Salvatore (2016). Felicidad En El Trabajo. Papeles del Psicólogo, 37(2),143-151 https://www.redalyc.org/articulo.oa?id=77846055007
• Mousa, M., Massoud, H. K., & Ayoubi, R. M. (2020). Gender, diversity management perceptions, workplace happiness and organisational citizenship behaviour”. The International Journal, 1.
• Oswald, A. (1997). Happiness and Economic Performance”. The Economic Journal, 107, 1815–1831.
• Othman, A. K., Mahmud, Z., Noranee, S., & Noordin, F. (2018). Measuring employee happiness: analyzing the dimensionality of employee engagement”. International Conference on Kansei Engineering and Emotion Research, 863–869.
• Peterson, C., Parque, N., & Seligman, M. E. (2005). Orientaciones a la felicidad y la satisfacción con la vida: La vida plena versus la vida vacía. J. Felicidad Stud, 6, 25–41.
• Pricewaterhouse Coopers (2014). Workplace Wellness in Australia. Available online at: http://www.usc.edu.au/media/3121/WorkplaceWellnessinAustralia.pdf
• Ramirez-Garcia, C., García-Álvarez de Perea, J., & Garcia-Del Junco, J. (2019). La felicidad en el trabajo: validación de una escala de medida. Rae. Revista de Administração de Empresas, 59(5), 327-340. https://doi.org/10.1590/S0034-759020190503
• Robertson, I., & Cooper, C. (2011). Well-being: Productivity and Happiness at Work. Palgrave Macmillan.
• Rojas, M. (2009). Economía de la felicidad. Hallazgos relevantes respecto al ingreso y el bienestar. ElTrimestre económico, 76(303), 537–573. https://www.scielo.org.mx/scielo.php?pid=S2448-718X2009000300537&script=sci_arttext
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• Brum, A. M. (2017). Endomarketing estratégico: como transformar líderes em comunicadores e empregados em seguidores. São Paulo: Integrare.
• Butt, R. S., Wen, X., & Hussain, R. Y. (2020). Mediated effect of employee job satisfaction on employees’ happiness at work and analysis of motivational factors: Evidence from telecommunication sector”. Asian Business Research Journal, 5, 19–27.
• Chapman, D. S., Uggerslev, K. L., Carroll, S. A., Piasentin, K. A., & Jones, D. A. (2005). Applicant attraction to organizations and job choice: a meta-analytic review of the correlates of recruiting outcomes”. Journal of Applied Psychology, 90(5), 928–944.
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• Dahiya, R. (2020). Refusing to forgive is your own loss: relationship between forgiveness and employee happiness”. International Journal of Business Excellence, 1(1).
• Dahiya, R., & Rangnekar, S. (2018). Harnessing Human Capital Analytics for Competitive Advantage (M. Yadav, S. K. Tridevi, A. Kumar, & S. Rangnekar, Eds.). IGI Global.
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• Díaz, G. J. (2014). El índice H: Una forma objetiva de evaluar la producción científica de un investigador. Revista de la Facultad de Medicina Veterinaria y de Zootecnia, 61(2). http://www.scielo.org.co/scielo.php?script=sci_arttext&pid=S0120-29522014000200001
• Diener, E. (2000b). Subjective well-being: the science of happiness and a proposal for a national index”. American Psychologist, 55, 34–43.
• Diener, E., & Diener, C. (1996). Most people are happy. Psychological Science, 7(3), 181–185. https://doi.org/10.1111/j.1467-9280.1996.tb00354.x
• Diener, E., & Seligman, M. E. P. (2004). Beyond money: Toward an economy of well-being: Toward an economy of well-being. Psychological Science in the Public Interest: A Journal of the American Psychological Society, 5(1), 1–31. https://doi.org/10.1111/j.0963-7214.2004.00501001.x
• Easterlin, R. (1973a). Income and Happiness: Towards a Unified Theory”. The Economic Journal, 111, 465–484.
• Easterlin, R. (1973b). Subjective Well-Being and Economic Analysis: A Brief Introduction”. Journal of Economic Behavior & Organization, 45(3), 225–226.
• Fernandes, M. (2015). Felicidade dá lucro: lições de um dos líderes empresarias mais admirados do Brasil.
• Fisher, C. D. (2010). Happiness at work: Happiness at work. International Journal of Management Reviews, 12(4), 384–412. https://doi.org/10.1111/j.1468-2370.2009.00270.x
• Frey, B., & Stutzer, A. (2000). Subjective Well-Being, Economy and Institutions”. Economic Journal, 110, 918–938.
• Frey, B., & Stutzer, A. (2002). What can Economists Learn from Happiness Research”. Journal of Economic Literature, 40(2), 402–435.
• Gavin, J. H., & Mason, R. O. (2004). The virtuous organisation: the value of happiness in the workplace”. Organisational Dynamics, 33(4), 379–392.
• Giardini, A., & Frese, M. (2008). Linking service employees’ emotional competence to customer satisfaction: a multilevel approach. Journal of Organizational Behavior, 29(2), 155–170. https://doi.org/10.1002/job.509
• Guignon, C. B. (Ed.). (1999). The good life. Hackett Publishing.
• Harter, J. K., Schmidt, F. L., & Keyes, C. L. M. (2003). Well-being in the workplace and its relationship to business outcomes: A review of the Gallup studies. In Flourishing: Positive psychology and the life well-lived (pp. 205–224). American Psychological Association.
• Hewett, R., Liefooghe, A., Visockaite, G., & Roongrerngsuke, S. (2018). Bullying at work: cognitive appraisal of negative acts, coping, well-being, and performance”. Journal of Occupational Health Psychology, 23(1).
• humanos: análisis bibliométrico. Revista Venezolana de Gerencia, 26(94), 467- 491. https://doi.org/10.52080/rvgluzv26n94.2
• Huta, V., & Ryan, R. M. (2010). Pursuing pleasure or virtue: The differential and overlapping well-being benefits of hedonic and eudaimonic motives. Journal of Happiness Studies, 11(6), 735–762. https://doi.org/10.1007/s10902-009-9171-4
• Huta, V., & Waterman, A. S. (2014). Eudaimonia and its distinction from hedonia: Developing a classification and terminology for understanding conceptual and operational definitions. Journal of Happiness Studies, 15(6), 1425–1456. https://doi.org/10.1007/s10902-013-9485-0
• Kahneman, D., Diener, E., & Schwarz, N. (1999). Well-Being: The Foundations of Hedonic Psychology. Russell Sage Foundation.
• Kern, L. M., Adler, A., Waters, E. L., & White, A. M. (2015). Measuring whole-school well-being in students and staff”, en Evidence-Based Approaches in Positive Education: Implementing a Strategic Framework for Well-being in Schools. Springer.
• Keyes, C. L. M. (2005). Mental illness and/or mental health? Investigating axioms of the complete state model of health. Journal of Consulting and Clinical Psychology, 73(3), 539–548. https://doi.org/10.1037/0022-006X.73.3.539
• LePine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. The Journal of Applied Psychology, 87(1), 52–65. https://doi.org/10.1037/0021-9010.87.1.52
• Lyubomirsky, S., King, L., & Diener, E. (2005). The benefits of frequent positive affect: does happiness lead to success? Psychological Bulletin, 131(6), 803–855. https://doi.org/10.1037/0033-2909.131.6.803
• Malluk, A. L. (2018). Felicidad organizacional: mediación entre la valoración del empleado y la productividad. Una mirada a su gestión en el sector estatal. Anagramas - Rumbos y Sentidos de La Comunicación, 17(33), 215–250. https://doi.org/10.22395/angr.v17n33a10
• Margot, J.-P. (2007). La felicidad. Praxis Filosófica Nueva Serie, 25, 55–80. http://www.scielo.org.co/scielo.php?script=sci_arttext&pid=S0120-46882007000200004
• Mcbride, M. (2001). Relative-Income Effects on Subjective Well-Being in the Cross-Section”. Journal of Economic Behavior and Organization, 45, 251–278.
• McMahon, D. M. (2006). Una historia de la felicidad. Taurus.
• Meyers, C. (2007), Industrial Psychology, Garnsey Press, New York, NY.
• Minsal Pérez, Delaray, & Pérez Rodríguez, Yudit. (2007). Hacia una nueva cultura organizacional: la cultura del conocimiento. ACIMED, 16(3), http://scielo.sld.cu/scielo.php?script=sci_arttext&pid=S1024-94352007000900008&lng=es&tlng=es.
• Mitchell, J., Vella-Brodrick, D., & Klein, B. (2010). Positive psychology and the internet: A mental health opportunity. E-Journal of Applied Psychology: Clinical and Social Issues, 6(2). https://doi.org/10.7790/ejap.v6i2.230
• Moccia, Salvatore (2016). Felicidad En El Trabajo. Papeles del Psicólogo, 37(2),143-151 https://www.redalyc.org/articulo.oa?id=77846055007
• Mousa, M., Massoud, H. K., & Ayoubi, R. M. (2020). Gender, diversity management perceptions, workplace happiness and organisational citizenship behaviour”. The International Journal, 1.
• Oswald, A. (1997). Happiness and Economic Performance”. The Economic Journal, 107, 1815–1831.
• Othman, A. K., Mahmud, Z., Noranee, S., & Noordin, F. (2018). Measuring employee happiness: analyzing the dimensionality of employee engagement”. International Conference on Kansei Engineering and Emotion Research, 863–869.
• Peterson, C., Parque, N., & Seligman, M. E. (2005). Orientaciones a la felicidad y la satisfacción con la vida: La vida plena versus la vida vacía. J. Felicidad Stud, 6, 25–41.
• Pricewaterhouse Coopers (2014). Workplace Wellness in Australia. Available online at: http://www.usc.edu.au/media/3121/WorkplaceWellnessinAustralia.pdf
• Ramirez-Garcia, C., García-Álvarez de Perea, J., & Garcia-Del Junco, J. (2019). La felicidad en el trabajo: validación de una escala de medida. Rae. Revista de Administração de Empresas, 59(5), 327-340. https://doi.org/10.1590/S0034-759020190503
• Robertson, I., & Cooper, C. (2011). Well-being: Productivity and Happiness at Work. Palgrave Macmillan.
• Rojas, M. (2009). Economía de la felicidad. Hallazgos relevantes respecto al ingreso y el bienestar. ElTrimestre económico, 76(303), 537–573. https://www.scielo.org.mx/scielo.php?pid=S2448-718X2009000300537&script=sci_arttext
• Russell, B. (1945). A History of Western Philosophy, and Its Connection with Political and Social Circumstances from the Earliest Times to the Present Day. Simon & Schuster.
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Publicado
2023-06-14
Cómo citar
Sánchez Henríquez, J. A., Neira Cortés, P., & Veliz Alcaino, J. A. (2023). La felicidad en el trabajo . Revista Venezolana De Gerencia, 28(103), 1361-1380. https://doi.org/10.52080/rvgluz.28.103.27
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Esta obra está bajo licencia internacional Creative Commons Reconocimiento-NoComercial-CompartirIgual 4.0.
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