Beneficios del Voluntariado Corporativo para la gestión de los Recursos Humanos
Palabras clave:
voluntariado corporativo, recursos humanos, beneficios, responsabilidad social empresarial
Resumen
En este documento se identifican los beneficios del Voluntariado Corporativo para la gestión de Recursos Humanos presentes en la literatura científica, se los organiza en tres categorías (desarrollo de habilidades en los empleados, fortalecimiento del vínculo entre ellos y la empresa, creación de condiciones que mejoran su desempeño) y se presentan los resultados de una investigación que tuvo como objetivos: a) comprobar la ocurrencia de esos beneficios; b) determinar si la misma depende de factores estructurales de las empresas (tamaño, sector de actividad y origen del capital) y de factores relacionados con la gestión del voluntariado. Se trabajó con una muestra no probabilística de empresas que aplican el voluntariado en Uruguay, a las que se aplicó un cuestionario estructurado que incluyó ocho indicadores sobre beneficios. Se encontró, mediante test estadísticos, que los ocho beneficios están presentes en la experiencia de las empresas estudiadas y que su ocurrencia es independiente del perfil de las empresas, de la forma como se gestiona en ellas el voluntariado y del alineamiento de las actividades de voluntariado con las políticas de Recursos Humanos.
Citas
Allen, K. (2003). The social case for corporate volunteering. Australian Journal of Volunteering, 8(1). 57-62.
Allen, K. (2012). La gran carpa. Voluntariado Corporativo en la era global. España: Editorial Ariel.
Babusyte, J. y Jasiukeviciute, T. (2019). Corporate Volunteering: Positive impacto on youth, communities companies and employees. Voluntare. https://www.voluntare.org/wpdm-package/corporate-volunteering-positive-impact-on-youth-communities-companies-and-employees/.
Basil, D., Runte, M., Easwaramoorthy, M. y Barr, C. (2009). Company Support for Employee Volunteering: A National Survey of Companies of Canada. Journal of Business Ethics, 85(2), 387-398. https://doi.org/10.1007/s10551-008-9741-0
Bauman, C. y Skitka, L. (2012). Corporate social responsibility as a source of employee satisfaction. Research in Organizational Behavior, 32, 63–86. http://dx.doi.org/10.1016/j.riob.2012.11.002
Benjamin, E. (2001). A Look Inside Corporate Employee Volunteer Programs. The Journal of Volunteer Administration, 19(2), 16-32.
Boccalandro, B. (2018). Increasing employee engagement through corporate volunteering. Voluntare. https://www.voluntare.org/wpdm-package/employee-engagement-through-corporate-volunteering/
Booth, J., Won Park, K., y Glom, T. (2009). Employer-supported volunteering benefits: gift exchange among employers, employees, and volunteer organizations. Human Resource Management, 48, 227-249. https://doi.org/10.1002/hrm.20277
Boštjančič, E., Antolović, S. y Erčulj , V. (2018). Corporate Volunteering: Relationship to Job Resources and Work Engagement. Frontiers in Psychology, 1-10. https://doi.org/10.3389/fpsyg.2018.01884
Cavallaro, L. (2006). Corporate volunteering survey: The extent and nature of corporate volunteering programs in Australia. Australian Journal on Volunteering, 11(1), 65-69.
Corporate Citizenship (2010). Volunteering – The business case. The benefits of corporate volunteering programmes in education. Londres: City of London.
Cycyota, C., Ferrante, C. y Schoroeder, J. (2016). Corporate social responsibility and employee volunteerism: What do the best companies do? Business Horizons, 59(1). 321-329. http://dx.doi.org/10.1016/j.bushor.2016.01.004
Dávila, M. (2012). Beneficios del Voluntariado Corporativo. Revista de Responsabilidad Social de la Empresa, 4(1), 135-147.
De Gilder, D., Schuyt, T. y Breedijk, M. (2005). Effects of an employee volunteering program on the work force: the ABN-AMRO case. Journal of Business Ethics, 61, 143-152. https://doi.org/10.1007/s10551-005-7101-x
Easwaramoorthy, M., Barr, C., Runte, M. y Basil, D. (2006). Business Support for Employee Volunteers in Canada. Result of a National Survey. Canada: Imagine Canada.
Gallardo, D., Sánchez, M., Corchuelo, M. y Guerra, A. (2010). Diagnóstico del voluntariado corporativo en la empresa española. Revista de Estudios Empresariales, 2, 54 - 80.
Gatignon-Turnau, A. y Mignonac, K. (2015). Using employee volunteering for public relations: Implications for corporate volunteers’ organizational commitment. Journal of Business Resarch, 68, 7-18. http://dx.doi.org/10.1016/j.jbusres.2014.05.013
Herzig, C. (2006). Corporate volunteering in Germany: survey and empirical evidence. International Journal of Business Environment, 1(1), 51-69. https://doi.org/10.1504/IJBE.2006.010128
Hu, J., Jiang, K., Mo, S., Chen, H. y Shi, J. (2016). The motivational antecedents and performance consequences of corporate volunteering: When do employees volunteer and when does volunteering help versus harm work performance?. Organizational Behavior and Human Decision Processes, 137, 99-111. http://dx.doi.org/10.1016/j.obhdp.2016.08.005
Im, S. y Chung, Y. (2018). Employee Volunteering Meaningfulness and Organizational Citizenship Behavior: Exploring the Effects of Organizational Support, Pride, and Trust. Sustainability, 10, 4835, 1-16. https://doi.org/10.3390/su10124835
Johnson, C., Plewa, C., Conduit, J. y Quester, P. (2014). Corporate Volunteering : developing CSR image with internal and external benefits. En: Newel, A. (ed). Corporate Social Responsibility, pp. 257-266. Australia: Nova Science Publishers, Inc.
Jones, D. (2010). Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism programme. Journal of Occupational and Organizational Psychology, 83, 857–878. http://doi.org/10.1348/096317909X477495
Lee, L. y Higgins, C. (2001). Corporate Volunteering. Ad hoc Interaction or Route to Dialogue and Parternship. Journal of corporate citizenship, 1(4), 79-90.
Lewin, L., Warren, D. y AlSuwaidi, M. (2020). Does CSR make better citizens? The influence of employee CSR programs on employee societal citizenship behavior outside of work. Business & Society Review, 125(3), 271-288.
Lima, J. y Costa e Silva, S. (2017). Exploring the Whole Value of Corporate Volunteering. The Journal of Corporate Citizenship 67, 95-119. https://doi.org/10.9774/T&F.4700.2017.se.00007
Lorenz, C., Gentile, G. y Wehner, T. (2011). How, why, and to what end? Corporate volunteeringas corporate social performance. International Journal on. Business Environment, 4(2), 183-205.
Lough, B. y Siu, Y. (2017). How to Accelerate Volunteering Through Employee Volunteer Programs. Journal of Corporate Citizenship, 2017(67), 77-94. https://doi.org/10.9774/TandF.4700.2017.se.00007
Oxoby, A. (2016). La gestión del voluntariado corporativo en Fundación Telefónica – Movistar Uruguay. Cuadernos de RSO, 4(2), 93-113.
Pacesila, M. (2017). Corporate Volunteering: trends, benefits and challenges. Current situation in Romania. Theoretical and Empirical Research in Urban, Management, 12(2), 19-29.
Peloza, J.y Hassay, D. (2006). Intra-organizational volunteerism: good solider, good deed, and good politics. Journal of Business Ethics, 64(4), 357-379. https://doi.org/10.1007/s10551-005-5496-z.
Peterson, D. (2004b). Benefits of participation in corporate volunteer programs: employees’ perceptions. Personnel Review, 33(6), 615-627. https://doi.org/10.1108/00483480410561510
Plewa, C., Conduit, J., Quester, P. y Johnson, C. (2014). The Impact of Corporate Volunteering onCSR Image: A Consumer Perspective. Journal of Business Ethics, 127(3), 643–659. https://doi.org/10.1007/s10551-014-2066-2
Rodell, J., Breitshol, H., Schoroeder, M. y Keating, D. (2016). Employee Volunteering: A Review and Framework for Future Research. Journal of Management, 42(1), 55–84. https://doi.org/10.1177/0149206315614374
Roza, L., Meijs, L. y Verlegh, P. (2010). Designing corporate community programs. How corporate volunteering can be instrumental in reaching personal fulfillment, and loyal employees. Corporate Responsibility Research Conference 2010 “Sustainability Management in a Diverse World” Marseille, 15-17 September 2010. http://www.crrconference.org/Previous_conferences/downloads/crrc2010rozameijsverlegh.pdf
Ruizalba, J., Vallespín, M. y González, J. (2014). El voluntariado corporativo y sus efectos sobre la satisfacción laboral y el compromiso en empresas familiares de Andalucía. Revista de Empresa Familiar, 4(1), 45-58.
Sanz, B., Cordobéz, M. y Calvet, A. (2012). El Voluntariado Corporativo en España. Modelos y perspectivas de impacto social. España: ESADE.
Van Schie, S., Guenteert, S. y Wehner, T. (2011). No corporate volunteering without volunteers. International Journal of Business Environment, 4(2), 121-132. http://dx.doi.org/10.1504/IJBE.2011.040170
Voluntare (2012). Voluntariado Corporativo en España y América Latina: percepciones empresa – ENL. España: Voluntare. Recuperado de https://www.codespa.org/app/uploads/estudio-voluntare-voluntariado-corporativo-empresa.pdf. Fecha de consulta: 20-08-2018.
Zappalá, G. y McLaren, J. (2004). A functional approach to employee volunteering: an exploratory study. Australian Journal on volunteering, 9(1), 41-54.
Allen, K. (2012). La gran carpa. Voluntariado Corporativo en la era global. España: Editorial Ariel.
Babusyte, J. y Jasiukeviciute, T. (2019). Corporate Volunteering: Positive impacto on youth, communities companies and employees. Voluntare. https://www.voluntare.org/wpdm-package/corporate-volunteering-positive-impact-on-youth-communities-companies-and-employees/.
Basil, D., Runte, M., Easwaramoorthy, M. y Barr, C. (2009). Company Support for Employee Volunteering: A National Survey of Companies of Canada. Journal of Business Ethics, 85(2), 387-398. https://doi.org/10.1007/s10551-008-9741-0
Bauman, C. y Skitka, L. (2012). Corporate social responsibility as a source of employee satisfaction. Research in Organizational Behavior, 32, 63–86. http://dx.doi.org/10.1016/j.riob.2012.11.002
Benjamin, E. (2001). A Look Inside Corporate Employee Volunteer Programs. The Journal of Volunteer Administration, 19(2), 16-32.
Boccalandro, B. (2018). Increasing employee engagement through corporate volunteering. Voluntare. https://www.voluntare.org/wpdm-package/employee-engagement-through-corporate-volunteering/
Booth, J., Won Park, K., y Glom, T. (2009). Employer-supported volunteering benefits: gift exchange among employers, employees, and volunteer organizations. Human Resource Management, 48, 227-249. https://doi.org/10.1002/hrm.20277
Boštjančič, E., Antolović, S. y Erčulj , V. (2018). Corporate Volunteering: Relationship to Job Resources and Work Engagement. Frontiers in Psychology, 1-10. https://doi.org/10.3389/fpsyg.2018.01884
Cavallaro, L. (2006). Corporate volunteering survey: The extent and nature of corporate volunteering programs in Australia. Australian Journal on Volunteering, 11(1), 65-69.
Corporate Citizenship (2010). Volunteering – The business case. The benefits of corporate volunteering programmes in education. Londres: City of London.
Cycyota, C., Ferrante, C. y Schoroeder, J. (2016). Corporate social responsibility and employee volunteerism: What do the best companies do? Business Horizons, 59(1). 321-329. http://dx.doi.org/10.1016/j.bushor.2016.01.004
Dávila, M. (2012). Beneficios del Voluntariado Corporativo. Revista de Responsabilidad Social de la Empresa, 4(1), 135-147.
De Gilder, D., Schuyt, T. y Breedijk, M. (2005). Effects of an employee volunteering program on the work force: the ABN-AMRO case. Journal of Business Ethics, 61, 143-152. https://doi.org/10.1007/s10551-005-7101-x
Easwaramoorthy, M., Barr, C., Runte, M. y Basil, D. (2006). Business Support for Employee Volunteers in Canada. Result of a National Survey. Canada: Imagine Canada.
Gallardo, D., Sánchez, M., Corchuelo, M. y Guerra, A. (2010). Diagnóstico del voluntariado corporativo en la empresa española. Revista de Estudios Empresariales, 2, 54 - 80.
Gatignon-Turnau, A. y Mignonac, K. (2015). Using employee volunteering for public relations: Implications for corporate volunteers’ organizational commitment. Journal of Business Resarch, 68, 7-18. http://dx.doi.org/10.1016/j.jbusres.2014.05.013
Herzig, C. (2006). Corporate volunteering in Germany: survey and empirical evidence. International Journal of Business Environment, 1(1), 51-69. https://doi.org/10.1504/IJBE.2006.010128
Hu, J., Jiang, K., Mo, S., Chen, H. y Shi, J. (2016). The motivational antecedents and performance consequences of corporate volunteering: When do employees volunteer and when does volunteering help versus harm work performance?. Organizational Behavior and Human Decision Processes, 137, 99-111. http://dx.doi.org/10.1016/j.obhdp.2016.08.005
Im, S. y Chung, Y. (2018). Employee Volunteering Meaningfulness and Organizational Citizenship Behavior: Exploring the Effects of Organizational Support, Pride, and Trust. Sustainability, 10, 4835, 1-16. https://doi.org/10.3390/su10124835
Johnson, C., Plewa, C., Conduit, J. y Quester, P. (2014). Corporate Volunteering : developing CSR image with internal and external benefits. En: Newel, A. (ed). Corporate Social Responsibility, pp. 257-266. Australia: Nova Science Publishers, Inc.
Jones, D. (2010). Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism programme. Journal of Occupational and Organizational Psychology, 83, 857–878. http://doi.org/10.1348/096317909X477495
Lee, L. y Higgins, C. (2001). Corporate Volunteering. Ad hoc Interaction or Route to Dialogue and Parternship. Journal of corporate citizenship, 1(4), 79-90.
Lewin, L., Warren, D. y AlSuwaidi, M. (2020). Does CSR make better citizens? The influence of employee CSR programs on employee societal citizenship behavior outside of work. Business & Society Review, 125(3), 271-288.
Lima, J. y Costa e Silva, S. (2017). Exploring the Whole Value of Corporate Volunteering. The Journal of Corporate Citizenship 67, 95-119. https://doi.org/10.9774/T&F.4700.2017.se.00007
Lorenz, C., Gentile, G. y Wehner, T. (2011). How, why, and to what end? Corporate volunteeringas corporate social performance. International Journal on. Business Environment, 4(2), 183-205.
Lough, B. y Siu, Y. (2017). How to Accelerate Volunteering Through Employee Volunteer Programs. Journal of Corporate Citizenship, 2017(67), 77-94. https://doi.org/10.9774/TandF.4700.2017.se.00007
Oxoby, A. (2016). La gestión del voluntariado corporativo en Fundación Telefónica – Movistar Uruguay. Cuadernos de RSO, 4(2), 93-113.
Pacesila, M. (2017). Corporate Volunteering: trends, benefits and challenges. Current situation in Romania. Theoretical and Empirical Research in Urban, Management, 12(2), 19-29.
Peloza, J.y Hassay, D. (2006). Intra-organizational volunteerism: good solider, good deed, and good politics. Journal of Business Ethics, 64(4), 357-379. https://doi.org/10.1007/s10551-005-5496-z.
Peterson, D. (2004b). Benefits of participation in corporate volunteer programs: employees’ perceptions. Personnel Review, 33(6), 615-627. https://doi.org/10.1108/00483480410561510
Plewa, C., Conduit, J., Quester, P. y Johnson, C. (2014). The Impact of Corporate Volunteering onCSR Image: A Consumer Perspective. Journal of Business Ethics, 127(3), 643–659. https://doi.org/10.1007/s10551-014-2066-2
Rodell, J., Breitshol, H., Schoroeder, M. y Keating, D. (2016). Employee Volunteering: A Review and Framework for Future Research. Journal of Management, 42(1), 55–84. https://doi.org/10.1177/0149206315614374
Roza, L., Meijs, L. y Verlegh, P. (2010). Designing corporate community programs. How corporate volunteering can be instrumental in reaching personal fulfillment, and loyal employees. Corporate Responsibility Research Conference 2010 “Sustainability Management in a Diverse World” Marseille, 15-17 September 2010. http://www.crrconference.org/Previous_conferences/downloads/crrc2010rozameijsverlegh.pdf
Ruizalba, J., Vallespín, M. y González, J. (2014). El voluntariado corporativo y sus efectos sobre la satisfacción laboral y el compromiso en empresas familiares de Andalucía. Revista de Empresa Familiar, 4(1), 45-58.
Sanz, B., Cordobéz, M. y Calvet, A. (2012). El Voluntariado Corporativo en España. Modelos y perspectivas de impacto social. España: ESADE.
Van Schie, S., Guenteert, S. y Wehner, T. (2011). No corporate volunteering without volunteers. International Journal of Business Environment, 4(2), 121-132. http://dx.doi.org/10.1504/IJBE.2011.040170
Voluntare (2012). Voluntariado Corporativo en España y América Latina: percepciones empresa – ENL. España: Voluntare. Recuperado de https://www.codespa.org/app/uploads/estudio-voluntare-voluntariado-corporativo-empresa.pdf. Fecha de consulta: 20-08-2018.
Zappalá, G. y McLaren, J. (2004). A functional approach to employee volunteering: an exploratory study. Australian Journal on volunteering, 9(1), 41-54.
Publicado
2021-01-28
Cómo citar
Licandro, O. D., Yapor, S., & Correa, P. (2021). Beneficios del Voluntariado Corporativo para la gestión de los Recursos Humanos. Revista Venezolana De Gerencia, 26(93), 227-244. https://doi.org/10.52080/rvg93.16
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